OAM 330 Final PASSED Actual Exam Questions and CORRECT Answers
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Course
OAM 330
Institution
OAM 330
OAM 330 Final PASSED Actual Exam
Questions and CORRECT Answers
Dominance route - CORRECT ANSWER- - Rise to power via intimidation and coercion;
rule via fear
- traditional method
Prestige route - CORRECT ANSWER- Rise to power via knowledge and skill, rule via
respect/liking
Dominant leade...
OAM 330 Final PASSED Actual Exam
Questions and CORRECT Answers
Dominance route - CORRECT ANSWER- ✔✔- Rise to power via intimidation and coercion;
rule via fear
- traditional method
Prestige route - CORRECT ANSWER- ✔✔Rise to power via knowledge and skill, rule via
respect/liking
Dominant leaders - CORRECT ANSWER- ✔✔leadership style: assertive
exert influence: coercion, intimidation
ex.) Steve Jobs, John Rockefeller
Risks for dominant leaders - CORRECT ANSWER- ✔✔low job satisfaction, lower creativity,
high turnover, leaders threatened by talent
Prestige leadership - CORRECT ANSWER- ✔✔- participatory leadership style, exert
influence with admiration and respect
- unique to humans
ex.) Abraham Lincoln, Gandhi, MLK
Risks for prestige leadership - CORRECT ANSWER- ✔✔- care too much about social
approval
- can neglect to provide essential direction/guidance
Disinhibition effects - CORRECT ANSWER- ✔✔- powerful people are more likely to take
action
- powerful people more likely to make first job offer
- more likely to speak/interrupt more
Self-focus - CORRECT ANSWER- ✔✔- powerful people are less dependent on others
, - become less empathetic and concerned about others
Risks of power - CORRECT ANSWER- ✔✔- powerful people less likely to infer emotions,
take perspectives, have compassion
strategic alliances - CORRECT ANSWER- ✔✔coalitions formed on the basis of the
relationships between the parties as much as the economic interests
Trust - CORRECT ANSWER- ✔✔- Very important in group negotiations
- Those with more power are often mistrusted
- Can enhance it by focusing on shared problem/enemy
Hierarchy - CORRECT ANSWER- ✔✔- forms rapidly among groups
pros: social order, conflict resolution, motivation to move up
cons: breeds mistrust and resentment
defenses: reject deservingness, embrace perspective taking
Greene's 48 Laws - CORRECT ANSWER- ✔✔advocates dominant leadership with terror,
lies, and morally questionable behavior
Central route to persuasion - CORRECT ANSWER- ✔✔- logical, rational, better arguments,
conscious
- aim for incremental change, present both sides
Peripheral route to persuasion - CORRECT ANSWER- ✔✔- emotional, indirect, normative,
often not conscious
Reciprocation - CORRECT ANSWER- ✔✔- we comply more after we receive something
ex.) nonprofits sending donation request with a small gift is much more effective
Concessions - CORRECT ANSWER- ✔✔when people feel obliged to reciprocate
concessions, pressuring the recipient to respond
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