CHRP NKE Prep UPDATED Exam
Questions and CORRECT Answers
Markov analysis - CORRECT ANSWER- ✔✔A way to calculate the flow of employees as
they go through an org. Shows in % the # promoted or left
Employment Equity Act - CORRECT ANSWER- ✔✔Law that requires all federally
regulated employers to prepare an employment equity plan that identifies areas in which
members of designated groups are over- or under-represented and establishes plans to
promote an equitable work place
3 principles of the duty to accommodate - CORRECT ANSWER- ✔✔1) Respect & dignity,
2) individualized accommodation, 3) integration & full inclusion
Position Analysis Questionnaire (PAQ) - CORRECT ANSWER- ✔✔Questionnaire with 5
point scale covering 194 tasks, grouped into 6 divisions (Information Input, Mental
Processes, Work Output, Relationships With Other Persons, Job Context, Other Job
Characteristics).
Critical Incident Method - CORRECT ANSWER- ✔✔A job analysis method using collection
methods like interviews or diaries to collect critical job tasks essential for job success.
Functional Job Analysis (FJA) - CORRECT ANSWER- ✔✔Quantitative method for
classifying jobs based on types and amounts of responsibility for data, people, and things
along with performance standards and training requirements. Uses seven scales to describe
what workers do in jobs: (1) Things, (2) Data, (3) People, (4) Worker Instructions, (5)
Reasoning, (6) Math, and (7) Language.
Task Inventory Analysis - CORRECT ANSWER- ✔✔A job analysis technique using an
organization specific questionnaire to help ees/mgrs identify the essential duties of the job,
how important they are and how frequently the duties are performed
High Scope Job - CORRECT ANSWER- ✔✔A type of job where an employee performs
multiple different tasks (high breadth) and can exert discretion in how to perform the tasks
(high depth), which should provide more intrinsic motivation.
,Low Scope Job - CORRECT ANSWER- ✔✔A type of job that performs single/repetitive
tasks with no discretion (low in breadth and depth)
Job Enrichment - CORRECT ANSWER- ✔✔Enhancing a job by adding more meaningful
tasks and duties (vertical expansion/loading) to make the work more rewarding or satisfying
(Frederick Herzberg)
Job Enlargement - CORRECT ANSWER- ✔✔Horizontal loading of a job. To increase
volume or variety of tasks. (Frederick Herzberg)
Motivator-Hygiene theory (aka Two factor theory) - CORRECT ANSWER- ✔✔Herzberg's
theory that ees are primarily motivated by growth and esteem needs, not lower-level needs.
Largely rejected by studies but helped contribute to the job characteristics model
Job Characteristics Model - CORRECT ANSWER- ✔✔Hackman and Oldham's job design
theory that identifies five core job dimensions (skill variety, skill identity, skill significance,
automony, job feedback) that prompt three psychological states (meaningfulness, has
responsibility for work outcome, knows how well they are doing) which, in turn, lead to or
have an effect on five work-related outcomes or results (internal motivation, growth, general
job satisfaction, work effectiveness).
Realistic Job Preview (RJP) - CORRECT ANSWER- ✔✔Informing candidates about all
aspects of the job, including both its desirable and undesirable facets (positives: improved ee
satisfaction, reduced voluntary turnover, enhanced communication through honesty and
openness, realistic job expectations, reduce potential legal action for
misrepresentation/fraud).
Dual Career Path - CORRECT ANSWER- ✔✔When a professional moving up to specialist is
given the same rewards as a move to management
Career Plateaus - CORRECT ANSWER- ✔✔Types include: Structural (end of advancement),
most common= content (lack of challenge, stifled by the jobs content), life (mid-life crisis)
Reliability - CORRECT ANSWER- ✔✔The degree to which interviews, tests and other
selection procedure yield comparable data over time
, Validity - CORRECT ANSWER- ✔✔The degree to which a test or selection procedure
measures a person's attribute. The accuracy with which a predictor measures what it is
intended to measure.
Big 5 Personality Traits - CORRECT ANSWER- ✔✔1) Extroversion, 2) Agreeableness, 3)
Conscientiousness, 4) Neuroticism/emotional stability, 5) Openness to experience
Criterion-related validity - CORRECT ANSWER- ✔✔The extent to which a selection tool
predicts work behaviour, or significantly correlates with important elements of work
behaviour
Concurrent Validity - CORRECT ANSWER- ✔✔The extent to which test scores (or other
predictor information) match criterion data obtained at about the same time from current
employees
Predictive Validity - CORRECT ANSWER- ✔✔The extent to which applicant's test scores
match criterion data obtained from those applicants after they have been on the job for some
indefinite period
Construct Validity - CORRECT ANSWER- ✔✔The extent to which a selection tool measures
a theoretical construct or trait like intelligence, verbal skills, analytical ability and leadership
skills. Difficult to validate (ie creative arts tests, honesty tests)
Differential validity - CORRECT ANSWER- ✔✔Confirmation that the selection tool
accurately predicts the performance of all possible ee subgroups (inc white males, visible
minorities, persons with disabilities, women, aboriginal people)
Validity generalization - CORRECT ANSWER- ✔✔The extent to which validity coefficients
can be generalized across situations
Content Validity (Face validity) - CORRECT ANSWER- ✔✔The extent to which a selection
instrument adequately samples the knowledge and skills needed to perform a particular job
(typing tests for admin, drivers test for drivers)
