COB 202 Final UPDATED Exam Questions and CORRECT Answers
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Course
COB 202
Institution
COB 202
COB 202 Final UPDATED Exam Questions
and CORRECT Answers
Human Capital - CORRECT ANSWER- the skills, knowledge, and experience possessed
by an individual or population
Deep-level diversity - CORRECT ANSWER- Differences in characteristics:
personality, beliefs, values...
Globalization - COR...
COB 202 Final UPDATED Exam Questions
and CORRECT Answers
Human Capital - CORRECT ANSWER- ✔✔the skills, knowledge, and experience possessed
by an individual or population
Self-enhancement - CORRECT ANSWER- ✔✔people will naturally be motivated to
perceive themselves and be perceived by others by all positive characteristics
Self-Verification - CORRECT ANSWER- ✔✔Individuals try to confirm the traits in their
existing self-concept
Self-Evaluation - CORRECT ANSWER- ✔✔1) Self-esteem: How satisfied you are with
yourself
2) Self-efficacy: how effective/successful you perceive yourself
3) Locus of Control: How much control people believe they have
Social self - CORRECT ANSWER- ✔✔Personal identity (how your distinguished) and social
identity
Self-serving bias - CORRECT ANSWER- ✔✔Our failures are due to external factors
Our success is due to internal factors
Fundamental Attribution Error - CORRECT ANSWER- ✔✔Tendency to overemphasize
internal causes of someone's behavior and not the external
self-fulfilling prophecy - CORRECT ANSWER- ✔✔1) Supervisor forms expectations about
you
2) Expectations affect supervisors behavior towards you
3) supervisors behavior affects employee's motivation
, 4) Employees behavior becomes more consistent
Attitudes v. Emotions - CORRECT ANSWER- ✔✔Attitudes are judgements
Emotions are experiences
Affective Organizational Commitment - CORRECT ANSWER- ✔✔Individuals
bond/attachment to a organization (want to be there)
Continuance Commitment - CORRECT ANSWER- ✔✔Individual has to stay because there
is no better alternative
Types of stress - CORRECT ANSWER- ✔✔Distress: Deviation from your healthy behavior
Eustress: Motivates people to achieve goals
Emotional Intelligence Hierarchy - CORRECT ANSWER- ✔✔1st stage) Awareness of your
own emotions
2nd stage) Management of your own emotions
3rd stage) Awareness of others emotions
4th stage) Management of others emotions
Criticism of Maslow's hierarchy theory - CORRECT ANSWER- ✔✔-People don't
necessarily move in the same order
-Everyone's needs are different... Employees needs are influences by self-concept, personal
values, and personality
Stages of Maslow's hierarchy theory - CORRECT ANSWER- ✔✔1) physiological (food, air,
water)
2) Safety (security and stability)
3) belongingness/love (need for interaction/affection)
4) Esteem (need for self-esteem)
5) Self-actualization (realization of full potential)
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