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I/O Psych Final UPDATED Exam Questions and CORRECT Answers

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I/O Psych Final UPDATED Exam Questions and CORRECT Answers behaviorist approach - CORRECT ANSWER- Behavior directed by aspects of the external environment rather than innate needs or drives Motivation Equation - CORRECT ANSWER- Performance = (Motivation x Ability) - Situational Constraints W...

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  • September 11, 2024
  • 31
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • I/O Psych
  • I/O Psych
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MGRADES
I/O Psych Final UPDATED Exam
Questions and CORRECT Answers
behaviorist approach - CORRECT ANSWER-✔✔ Behavior directed by aspects of the
external environment rather than innate needs or drives


Motivation Equation - CORRECT ANSWER-✔✔ Performance = (Motivation x Ability) -
Situational Constraints


Work-life balance - CORRECT ANSWER-✔✔ Degree to which people are satisfied with the
time and energy they can devote to both their work and home lives


Locus of control - CORRECT ANSWER-✔✔ Degree to which people think things that
happen to them are because of their own actions (internal) or due to forces outside their
control (external)


Maslow's Need Theory - CORRECT ANSWER-✔✔



Herzberg's Two-Factor Theory - CORRECT ANSWER-✔✔ Modification of Maslow's
theory/Proposed two basic needs: Hygiene needs and motivator needs


Hygiene needs - CORRECT ANSWER-✔✔ lower level physiological and safety needs



Motivator needs - CORRECT ANSWER-✔✔ higher level social, esteem, and actualization
needs


Reinforcement theory - CORRECT ANSWER-✔✔ Proposes that behavior depends on three
elements:
◦Stimulus, response, reward


Contigent reward - CORRECT ANSWER-✔✔ When a reward depends on a response this is
a contingent reward

,Vroom's VIE Theory - CORRECT ANSWER-✔✔ Assumes behavior results from people
making conscious choices to pursue different outcomes based on: valence, instrumentality,
expectancy


Valence - CORRECT ANSWER-✔✔ how attractive the outcome is to the individual



Instrumentality - CORRECT ANSWER-✔✔ the probability that the performance will lead to
the outcome


Expectancy - CORRECT ANSWER-✔✔ probability that person believes their behaviors will
lead to higher performance


Equity Theory - CORRECT ANSWER-✔✔ Assumes motivated behavior results from people
making calculations in terms of comparative inputs and outcomes


what I put into my job = what I get from my job


Goal-Setting Theory - CORRECT ANSWER-✔✔ Assumes goals are the drivers of motivated
behavior


Goal - CORRECT ANSWER-✔✔ desired end state


specific difficult goals > do your best or no goal


Process vs. outcome goals? - CORRECT ANSWER-✔✔ Process goals better for complex
tasks, outcome goals for simple tasks


Control theory - CORRECT ANSWER-✔✔ Based on the principle of a feedback loop -
individual compares a standard to actual outcome and adjusts behavior to bring the outcome
into agreement with the standard


Self-regulation - CORRECT ANSWER-✔✔ Taking in information about behavior then
adjusting or changing behavior based on this information

,Self-efficacy - CORRECT ANSWER-✔✔ "Self belief in capacity to perform a specific task
or reach a specific goal"


◦Distinct from self-esteem (broader) - more closely linked to motivation and behavior


Four avenues to increase self-efficacy - CORRECT ANSWER-✔✔ mastery experiences,
modeling, social persuasion, physiological states


◦Mastery experiences - CORRECT ANSWER-✔✔ successfully performing a challenging
task


◦Modeling: - CORRECT ANSWER-✔✔ seeing similar others succeed at a task



◦Social persuasion: - CORRECT ANSWER-✔✔ task-related encouragement from others



◦Physiological states: - CORRECT ANSWER-✔✔ reduction of stress/fatigue when
completing a task


Motivational interventions - CORRECT ANSWER-✔✔ • Contingent rewards • job
enrichment • ProMES


Contingent rewards - CORRECT ANSWER-✔✔ Cash, time-off rewards for desired
behaviors can be effective motivators
Impractical in many cases, though
Effective in developing simple (rather than complex) behaviors


job enrichment - CORRECT ANSWER-✔✔ Increasing responsibility, interest-levels of jobs
to make them more motivating
Increase skill variety, task identity, task significance, autonomy, and task feedback

, Productivity Measurement and Enhancement System (Proterm-30MES) - CORRECT
ANSWER-✔✔ Utilizes goal-setting, rewards, and feedback to improve
motivation/performance


Participative system - workers and managers work together throughout process


Eustress - CORRECT ANSWER-✔✔ word used to describe stress that is positive,
motivating, and enhances functioning while distress refers to bad and overwhelming stress
that impairs functioning


Distress - CORRECT ANSWER-✔✔ stress that negatively affects you and eustress is stress
that has a positive effect on you


General Adaptation Syndrome - CORRECT ANSWER-✔✔ ◦Alarm reaction, resistance,
exhaustion


Stressors - CORRECT ANSWER-✔✔ Physical or psychological demands that people
respond to


Strain - CORRECT ANSWER-✔✔ psychological, physiological, behavioral reactions to
stressors


Physical/Task Stressors - CORRECT ANSWER-✔✔ ◦Excessive noise, heat, cold
◦Pace of work, excessive workload


Psychological stressors - CORRECT ANSWER-✔✔ ◦Lack of job control/predictability
◦Interpersonal conflict with clients, customers, coworkers
◦Incivility at work
◦Role stressors


Role - CORRECT ANSWER-✔✔ the expectations, requirements, and responsibilities of a
job

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