SHRM CP 2024 UPDATED Exam Questions and CORRECT Answers
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Course
SHRM CP
Institution
SHRM CP
SHRM CP 2024 UPDATED Exam
Questions and CORRECT Answers
Freedom of Association - CORRECT ANSWER- Right for workers to unite to promote
desired employment conditions as a group
4 Layers of Diversity - CORRECT ANSWER- 1. Personality
2. Internal Dimensions
3. External Dimensions
4. Organizati...
Summary Offense - CORRECT ANSWER- Gross misconduct in which no prior warnings are
required for termination so long as a proper investigation and hearing was preformed
3 reasons to approach diversity as a strategic initative - CORRECT ANSWER- 1. To make it
a priority
2. To allow for its complexity
3. To address organizational resistance to change
BEST SHRM COURSE ⭐⭐⭐⭐⭐ - CORRECT ANSWER- Search on Google ->
Certexamdb
Structural Org - CORRECT ANSWER- look at how the org is helped or hindered by its
structure
Interventions include movement of decision making authority,
mergers/acquisitions/divestitures
Interpersonal Org - CORRECT ANSWER- focus on work relationships between employees
Process/Technological Org - CORRECT ANSWER- focus on activities such as work flow
and departmental coordination
,Most critical piece of effective performance management - CORRECT ANSWER- Clarity of
performance standards
For effective information management, a balance must be struck between: - CORRECT
ANSWER- Openness and security
2 functions of an HR audit - CORRECT ANSWER- 1. Help management understand what is
happening in HR
2. Allow HR to determine which programs should be eliminated or enhanced
Zero based Budgeting - CORRECT ANSWER- Everyone's budget starts at zero and
departments must present a case on how their budget will help the org's goals. Each
department is then given a priority rating
Incremental budgeting - CORRECT ANSWER- aka line item budgeting, is based on the prior
year's budget being increased by a set percentage
According to Goleman, what leadership attribute separates good leaders from great leaders? -
CORRECT ANSWER- Emotional intelligence
4 T's that help an org increase global mindsets - CORRECT ANSWER- Travel, Teams,
Training, & Transfers
Trait Engagement - CORRECT ANSWER- The inherent personality-based elements that
predispose an individual to being engaged
Primary goal of supply analysis - CORRECT ANSWER- Obtain a snap shot of the current
talent pool
,Primary focus of organizational development - CORRECT ANSWER- Managing change and
disrupting the status quo
Pull Learning - CORRECT ANSWER- a continuous process where training is pulled
seamlessly through computers anywhere, at anytime
Behavioral Engagement - CORRECT ANSWER- The effort employees put into their jobs -
occurs when both Trait & State engagement are in place
Exempt status salary minimum - CORRECT ANSWER- Exempt individuals must make a
minimum of $455/week
ADA applies to companies with X number of employees - CORRECT ANSWER- 15
Upside risk - CORRECT ANSWER- Provides an opportunity that arises out of uncertainty of
outcomes (i.e. an early completion date)
What does Reservation mean in the context of diversity and inclusion? - CORRECT
ANSWER- laws mandate a percentage quota or other special considerations for specified
minority groups or ethnic communities, is often based on the concept that historic national
discrimination against a given minority requires counterbalancing favorable "affirmative
actions."
Cultural determinism - CORRECT ANSWER- the idea that all human actions are the product
of culture, which denies the influence of other factors like physical environment and human
biology on human behavior
Short Term Assignee - CORRECT ANSWER- An assignee that goes to another country for a
period of less than 1 year without moving family
Globalist - CORRECT ANSWER- Someone that spends their entire career on international
assignments
Repatriate - CORRECT ANSWER- One who returns from assignment
, International Assignee - CORRECT ANSWER- Traditional expat
Just in time Assignee - CORRECT ANSWER- Ad hoc, contract assignees
E-Procurement - CORRECT ANSWER- use of electronic communications and transaction
processing when buying (or contracting for/tendering) supplies and services
Leader vs. Manager - CORRECT ANSWER- Manager - Plans activities, organizes resources,
directs tasks
Leader - Models group values, challenges the status quo, inspires & motivates others
Trait Theory of Leadership - CORRECT ANSWER- Leaders are assigned based on inherent
personality personalist traits, wisdom, & political skills
+ Some traits do commonly appear with leaders
- No proven correlation of success
- Discourages the development of leadership skills
Behavioral School of Leadership & key behaviors - CORRECT ANSWER- Leaders
influence through certain behaviors:
1) Consideration - employee centered (meeting the social and emotional needs of the group)
2) Initiating Structure - Job oriented (focus on task goals)
Blake & Mouton's Managerial (Leadership) Grid - CORRECT ANSWER- Behavioral
leadership model, designed to explain how leaders help organizations to reach their purposes
Blake-Mouton's Team Leader Definition - CORRECT ANSWER- lead by positive examples
& encouragement
Blake-Mouton's Authoritarian Definition - CORRECT ANSWER- do what you're told, not
foster collaboration
Blake-Mouton's Country Club Definition - CORRECT ANSWER- avoid discipline to protect
relationships
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