Exam (elaborations)
Zendesk Support Admin Certification UPDATED Exam Questions and CORRECT Answers
- Course
- Institution
Zendesk Support Admin Certification UPDATED Exam Questions and CORRECT Answers What is a View? - Correct ANSWER- Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct ANSWER- Areas inside tickets to add in more contextual information about the customer. W...
[Show more]