BUNDLE OF BRMP Exams All with Questions Solved 100% Correct| Verified Answers

Which statements are trends that support the need for great working relationships? 1. Organizations need purpose. 2. The idea of value is evolving. 3. Global digitalization requires stability. 4. Organizations are moving from alignment to convergence/shared ownership. a) 1, 2 and 3 b) 2, 3 and...

Self Actualized - ANSWER What BRM Mindset Characteristic is "a process of achieving one's full potential and becoming a holistic self" Purposeful - ANSWER What BRM Mindset Characteristic is "knowing your purpose and pursuing it in everything that you do" Fearless - ANSWER What BRM Mindset C...

Business Relationship Maturity Model (Circles stacked) - ANSWER Level 5: Strategic Partner Level 4: Trusted Advisor Level 3: Service Provider Level 2: Order Taker Level 1: Ad hoc BRM Maturity Level 5: Strategic Partner - ANSWER - Focus on business value realization. - Mutual accountability ach...

Theory of Relationshipism - ANSWER BRM philosophy which centers on the belief that relationships drive value in an organization and contribute the greatest positive impact to economic value people and the planet. BRM defined - ANSWER Philosophy, capability, discipline, and role to evolve culture,...

Customer Value Hierarchy - ANSWER - discovery technique that's based on Kano Model - x axis = customer value, y axis = effort/cost 1) wow/differentiators (⬆ value/⬇ effort) 2) want to have/satisfiers ( value/ effort 3) table stakes/got to have (⬇ value/⬆ effort) - Categorize as deficie...

Trusted Collaborator Role in the Continual Improvement Phase - ANSWER - Evaluate and provide input into: + improving customer satisfaction + business submitting demand and opportunities + improving service delivery + managing demand and opportunities