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[Show more]The term PSAP stands for public safety access point - False 
Professionalism is defined by who you are, what you do, and how others perceive you - True 
Ethics involves an individuals personal, professional, and organizational rules of conduct - 
True 
The three primary fields of public safety commu...
Preview 2 out of 12 pages
Add to cartThe term PSAP stands for public safety access point - False 
Professionalism is defined by who you are, what you do, and how others perceive you - True 
Ethics involves an individuals personal, professional, and organizational rules of conduct - 
True 
The three primary fields of public safety commu...
T or F 
Emergency calls can come in on any line? - TRUE 
T or F 
Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. 
- TRUE 
The most important information we need to obtain from the caller is ______ since no other 
information will be helpful withou...
Preview 2 out of 12 pages
Add to cartT or F 
Emergency calls can come in on any line? - TRUE 
T or F 
Attempt to provide the caller with alternatives, suggest other options, but never give legal advice. 
- TRUE 
The most important information we need to obtain from the caller is ______ since no other 
information will be helpful withou...
T/F: The term "PSAP" stands for Public Safety Access Point. - False 
T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - 
True 
T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - 
True 
T/F: The three primary f...
Preview 3 out of 19 pages
Add to cartT/F: The term "PSAP" stands for Public Safety Access Point. - False 
T/F: Professionalism is defined by who you are, what you do, and how others perceive you. - 
True 
T/F: Ethics involves an individual's personal, professional, and organization rules of conduct. - 
True 
T/F: The three primary f...
2x sold
The term "PSAP" stands for "Public Safety Access Point" - FALSE 
Professionalism is defined by who you are, what you do and how others 
perceive you. - TRUE 
Ethics involves an individual's personal, professional and organizational 
rules of conduct. - TRUE 
The operational relationship between...
Preview 2 out of 14 pages
Add to cartThe term "PSAP" stands for "Public Safety Access Point" - FALSE 
Professionalism is defined by who you are, what you do and how others 
perceive you. - TRUE 
Ethics involves an individual's personal, professional and organizational 
rules of conduct. - TRUE 
The operational relationship between...
List the combined verbal and nonverbal elements that communicate to the telecommunicator the 
situation being reported - 
Comfortable tone 
Encourages conversation 
Demonstrates interest 
Signals understanding 
Message format 
List and describe the six components of the communications cycle - 
The...
Preview 4 out of 31 pages
Add to cartList the combined verbal and nonverbal elements that communicate to the telecommunicator the 
situation being reported - 
Comfortable tone 
Encourages conversation 
Demonstrates interest 
Signals understanding 
Message format 
List and describe the six components of the communications cycle - 
The...
What does the term "PSAP" stands for? - Public Safety Answering Point 
Professionalism is defined by who you are, what you do, and how others perceive you. - true 
Ethics involves an individual's personal, professional, and organizational rules of conduct. - 
true 
What are the three primary disc...
Preview 2 out of 6 pages
Add to cartWhat does the term "PSAP" stands for? - Public Safety Answering Point 
Professionalism is defined by who you are, what you do, and how others perceive you. - true 
Ethics involves an individual's personal, professional, and organizational rules of conduct. - 
true 
What are the three primary disc...
1. A successful EMD should: 
a. Be clear 
b. Be concise 
c. Use accurate speech 
d. All of the above 
e. None of the above - d. All of the above 
2. Which of the following can be considered part of a local EMS System? 
a. Hospitals 
b. Air Ambulances 
c. Law Enforcement 
d. All of the above 
e. None...
Preview 3 out of 19 pages
Add to cart1. A successful EMD should: 
a. Be clear 
b. Be concise 
c. Use accurate speech 
d. All of the above 
e. None of the above - d. All of the above 
2. Which of the following can be considered part of a local EMS System? 
a. Hospitals 
b. Air Ambulances 
c. Law Enforcement 
d. All of the above 
e. None...
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