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CHAA EXAM 2024 (100% Accurate)

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ACCEPTING ASSIGNMENT - ANSWERSWhen a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Acute Care - ANSWERSMedical attention given to patients with conditions of sudden onset that demand urgent attention or care of limited duration when the patient's health and wellness would deteriorate without treatment. The care is generally short-term rather than long-term or chron...

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CHAA Exam 2024 Questions & Answers 100% Correct!!

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Internal and external - ANSWERSPatient access service's customers are_____________________. External Customers - ANSWERSis Vital to ensure a positive healthcare experience for patients. Demonstrating compassion - ANSWERSis as significant (important) as competence in assuring that a clean & accurate claim is generated. All personnel providing services to patients and families - ANSWERSare responsible for knowing, promoting, and assisting patients to exercise their rights. At anytim...

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CHAA CERTIFICATION EXAM QUESTIONS AND ANSWERS 100% ACCURATE!!

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TITLE III of the AMERICANS WITH DISABILITIES ACT - ANSWERSHospitals are required to provide resources to eliminate barriers in communication When initiating Patient Satisfactory Surveys, the following are important: - ANSWERS1. What data measurements are required 2. What data measurements are important to daily mngt 3. What data measures are important to the organization's decision making process Purpose of Quality Improvement Programs: - ANSWERS1. Collect data 2. Analyze data 3...

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CHAA Review 01 Questions & Answers 100% Correct!!

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Under the Title III of the Americans with Disabilities Act, hospitals are require to: a. provide info for restroom locations b. provide patients and families all docs for admissions c. provide resources to eliminate barriers in communication d. ensure all patients are accommodated for admission. - ANSWERSProvide resources to eliminate barriers in communication What is NOT important when initiating a patient satisfaction survey? a. what data measurements are required b. what data measure...

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CHAA STUDY GUIDE QUESTIONS AND ANSWERS 100% ACCURATE!!

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Under Title III of the Americans with Disabilities Act, hospitals are required to: - ANSWERSProvide resources to eliminate barriers in communicaton What is not important when initiating a patient satisfaction survey - ANSWERSWhat data measures are needed to care for the patient Which is not purpose of any quality improvement program - ANSWERSBlame someone for the mistake Which of the following is not present satisfaction survey - ANSWERSCMS survey Communication is - ANSWERSExchanging...

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CHAA STUDY GUIDE 100% Accurate!!

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Master Study Guide I - ANSWERS Pre-Encounter - ANSWERS 1.ATTITUDE / BEHAVIOR - ANSWERSCustomer Service impressions are formed by the staff's ATTITUDE (state of mind) and BEHAVIOR (action/reaction) towards them. 2.CUSTOMERS - ANSWERS_____________ may be any patient, family member, visitor, physician, other hospital personnel, third party payer, vendors, suppliers, etc. 3.DEPARTMENTS/EMPLOYEES/ORGANIZATION - ANSWERSInternal customers are people in other____________, fellow _________...

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CHAA 2021 Study Guide 100% Accurate!!

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A financial counselor/Financial Assistance - ANSWERSIn accordance with Section 501(r) regulations through the Affordable Care Act, a hospital must establish a written financial assistance policy and make it available to patients. Batch Processing - ANSWERSExecution of a series of jobs in a computer program without manual intervention; it is used to help maximize the use of computer resources and stabilize response time by performing system-intensive work during hours when users are less likel...

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CHAA TEST 2024 QUESTIONS & ANSWERS 100% ACCURATE!!

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Under tittle III of the Americans with disabilities act, hospitals are required to: - ANSWERSProvide resources to eliminate barriers in communication What is NOT important when initiating a patient satisfaction survey? - ANSWERSWhat data measures are needed to care for the patient Which is not a purpose of any quality improvement program? - ANSWERSBlame someone for the mistake Which of the following is not a patient satisfaction survey : - ANSWERSCMS survey Communication is: - ANSWER...

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CHAA Practice Test 100% Correct!!

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Under Title III of the Americans with Disabilities Act, hospitals are required to do what? (paf, customer experience) - ANSWERSProvide resources to eliminate barriers in communication. What is important when initiating a patient satisfaction survey? (paf, customer experience) - ANSWERSWhat data measures are required, What data measures are important to day to day management and What data measures are important to the organization's decision-making process. Which are the purposes of any...

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CHAA Exam Questions & Answers 100% Correct!!

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Scatter Diagram - ANSWERSA graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - ANSWERSa visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - ANSWERSA graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - ANSWERSA number assigned to an object...

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