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In which scope is the HR Case Management application? A. Human Resources: Integrations B. Human Resources: Core C. Human Resources: Lifecycle Events D. Human Resources: Service - ANSWER Human Resources: Core When is a client role assigned? A. Automatically when a user record is created B. Manually when the user record is created C. Automatically when an HR Profile is created D. Manually when an HR Profile is - ANSWER Automatically when an HR Profile is created How does th...

In which application scope is the HR Case Management? - ANSWER Human Resources: Core When is a client role assigned? - ANSWER Automatically when an HR Profile is created or modified Where is a ServiceNow-led engagement governed? - ANSWER Customer Production Instance, Separate engagement instance When a new HR Case is created using the Create Case module, when are Assignment Rules triggered by the system? - ANSWER When the HR Case Template does not designate an Assignment Group or the HR...

List two things that can be defined through an HR Template? - ANSWER - Tasks, - Approvals What are e-signatures? - ANSWER E-signatures are an image of the signature placed on a document to represent an acknowledgement or approval TRUE / FALSE: E-signatures on HR PDF documents are stored as an image on the PDF file - ANSWER TRUE List the available HR Task types - ANSWER - Credential, - e-Signature, - URL, - HR Service, - Submit Catalog items, - Submit Order Guide, - Sign Docume...

What are the departments related to HR - ANSWER 1. HR 2. Legal 3. Payroll 4. Employee Relations 5. IT 6. Facilities How does ServiceNow optimize HR Service Delivery? - ANSWER ServiceNow HRSD improves the employee experience by automating routine tasks, providing tools that help HR professionals deliver various HR services and timely communications to employees What can employees search in Employee Service Center? - ANSWER 1. HR Knowledge 2. Chat with HR 3. Ask a question 4. Submit ...

HR Basic Role - ANSWER [sn_hr_] HR Manager Role - ANSWER [sn_hr_er] HR Admin Role - ANSWER [sn_hr_] HR Employee/Client Role - ANSWER [sn_hr__employee] HR Specialist Role - ANSWER [sn_hr_alist] What are the 4 ways to manager a users Skills? - ANSWER 1. Select and deselect a skill on a user's card 2. Click the Assign/Remove Users button 3. From the Skills related list on a group record 4. From the Skills related list on a user record Which 2 components determine how a Case ...

What are the three current issues with HR Service Delivery? - ANSWER Staff feels disconnected No single location to access HR services Relies on email and phone-based interactions How does HRSD improve the employee experience? - ANSWER Automates routine tasks, provides tools to help deliver services, provides timely communication, access to a Service Portal, and integration with other backend systems through single platform What are the HRSD applications? - ANSWER HR Case and Knowledge M...

What are the plugins for HRSD - ANSWER 1. HR Case and Knowledge Management (HR Core) 2. Employee Service Center 3. Lifecycle Events (Enterprise Onboarding and Transition) 4. HR Integrations 5. HR Performance Analytics 6. Employee Document Management 7. NowMobile (activated with HR Core) 8. Mobile Onboarding (activated with Lifecycle Events) How do services relate to COE tables? - ANSWER Each HR service is associated with only one COE table The HR Core

When does a HR Template populates data? - ANSWER After the Create a new Case When is a client role assigned? - ANSWER Automatically when an HR Profile is created When importing a new knowledge article, what date is used? - ANSWER No date is asked. Publish and valid dates are there How many user criteria records can a knowledge base have? - ANSWER Unlimited What options are available in the Guided Setup category view? - ANSWER Configuration categories and their tasks (get started, con...

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Attenuation: a. is radiation that emerges from the patient b. describes changes in the x-ray beam as it travels through the patient c. produces only scatter radiation d. occurs only at doses used in radiation therapy - ANSWER Describes changes in the x-ray beam as it travels through the patient Which photon-tissue interaction makes radiography possible because of its creation of image contrast? a. Compton b. Coherent c. Photoelectric d. Pair production - ANSWER Photoelectric Wh...