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What is an emd - ANSWER-Emergency Medical Dispatcher What is an ALS unit? - ANSWER-Advanced life support What is an BLS unit? - ANSWER-Basic life support Is pre-arrival instructions mandatory or optional - ANSWER-Optional, if they say no then you don't give them it What is one of the most vital location information points? - ANSWER-Phone number What should you gather after location info? - ANSWER-age, sex, complaint and history What is a chief complaint? - ANSWER-The basic des...

First Law of Fainting - ANSWER-Near fainting is best describes as "almost fainted" and should be considered the same as fainting (not just dizzy.) First Law of Chest or Back Pain - ANSWER-"Hurts to breathe" is not considered difficulty or abnormal breathing. First Law of Burns - ANSWER-If someone was burned, something might be burning. EMD's First Law of Safety - ANSWER-Don't create more victims at the scene EMD's Second Law of Safety - ANSWER-Don't get it on you or even touc...

TRUE OR FALSE EMD stands for Emergency Medical Dispatch - ANSWER-TRUE TRUE OR FALSE The APCO Institute EMD Course is based on the National Highway Traffic Safety Administration's Emergency Medical Dispatch: National Standard Curriculum. - ANSWER-TRUE PSET's must be certified in what in order to successfully complete the APCO EMD Course. A) Call Taking B) Communication Skills C) CPR D) NONE OF THE ABOVE - ANSWER-C What is EMD? A) State and identifying roles and responsi...

Card 1 - ANSWER-Abdominal Pain Card 2 - ANSWER-Allergies/Envenomations Card 3 - ANSWER-Animal bites/ Attacks Card 4 - ANSWER-Assault/ sexual assault Card 5 - ANSWER-Back pain Card 6 - ANSWER-Breathing problems Card 7 - ANSWER-Burns Card 8 - ANSWER-Carbon monoxide/ inhalation/ hazmat/ CBRN Card 9 - ANSWER-Cardiac or respiratory arrest/death Card 10 - ANSWER-Chest pain Card 11 - ANSWER-Choking Card 12 - ANSWER-Convulsions/ seizure Card 13 - ANSWER-Diabetic probl...

Quality - ANSWER-•a distinguishing attribute •essential character/ nature •a high level of value or excellence Quality assurance (QA) - ANSWER-Process of measuring & evaluating various aspects of performance against accepted standards Quality improvement (QI) - ANSWER-Total system approach to continuously improving products and services Quality management (QM) - ANSWER-The overall process used by a organization to ensure their product or service are consistent and maintain a le...

Common Misconceptions About EMDs - ANSWER-1. Callers are too upset to provide accurate and useful responses to the EMD 2. Callers would not be able to provide the EMD with required information that is necessary to effectively dispatch emergency medical resources 3. The medical expertise required for effective emergency medical dispatch is not important, therefore public safety officials should use non-EMD dispatchers to dispatch resources 4. All EMS calls will be answered "lights and siren...

The 4 general functions of an EMD. - ANSWER-1 Receive and Process Telephone Calls 2 Dispatch and Coordinate EMS Resources 3. Provide Instructions to Callers and Information to Responders. 4. Coordinate with other Public Safety Agencies. What are the 5 roles of the EMD? - ANSWER-1 Telephone Interrogation 2 Triage 3 Dispatch Allocation and Field Communication 4 Logistics Coordination 5 Resource Networking. List the Four Basic Protocol Components of MPDS. - ANSWER-1 Case Entry Protocol...

BlS Hot - ANSWER-A resource with basic life support capability dispatched and told to respond in an emergency response mode full response - ANSWER-When "everything rolls" using the emergency response move ALS Hot - ANSWER-A resource with advanced life support capability dispatched and total respond in an emergency response mode Anxious - ANSWER-Attributes of a successful EMD include all of the following except: Blind environment - ANSWER-Field medical personnel work on the patients...

all actual response assignments and emergency modes are: A. dictated by the IAEMD council of standards B. listed on the MPDS response grid C. predetermined by the local medical control and EMS Administration D. determined by individual EMDs based on the specific needs of each case - ANSWER-C. predetermined by the local Medical Control and EMS Administration medical professionals and communications experts from around the world contribute to the ongoing development of the MPDS A. true B....

Vomiting, abdominal pain, and dizziness - ANSWER-Abdominal Pain Bitten by a snake - ANSWER-Allergies / Envenomations Run over by a bull - ANSWER-Animal Bites Fell from being hit in the back of the head with a bat - ANSWER-Assault / Sexual Assault Caller was involved in a vehicle accident two days ago and is now experiencing severe back pain - ANSWER-Back Pain Leg swelling and can't breathe - ANSWER-Breathing Problems Patient accidentally knocked over a pot of boiling water and...