William ouchi Study guides, Class notes & Summaries

Major Field Test Business Complete Study Guide Balance Sheet - Attempts to describe the financial condition of the firm at a point in time. Includes: Assets, Liabilities, & Equity - "net assets" what remains after deducting liabilities from assets.. Income Statement - Presents the results of the operations of an entity over a peroid of time. Includes: Revenues, Expenses, Income, Gains & Losses Statement of Equity or Statement of Retained Earnings (Capital) - Bridges the gap between ...

Plan-Do-Check-Act - ANSWER-Deming employees are naturally unmotivated and unambitious - ANSWER-Theory X scientifically select, train, and develop each worker rather than passively leaving them to train themselves - ANSWER-Fredrick Taylor 5 stages of need - ANSWER-Hierarchy of Needs Key Points: Planning, Organizing, Staffing, Leading, and Controlling - ANSWER-US Management Theory a hybrid (combination) approach of Type J and Type A - ANSWER-William Ouchi employees are happy to w...

Adam Smith Father of Economics Responsible for Division of Labor 1776: Tasks are subdivided into individual jobs Employees perform only the tasks relevant to their specialized function Jobs tend to be small, but they can be performed efficiently Proposes that production can be increased by dividing labor on to similar tasks Frederick Winslow Taylor Scientific Management 1911: Developed standard method for performing each job Selected workers with appropriate abilities for ...

Frederick Winslow Taylor - Correct AnswersFather of Scientific Management Maximizing output Workers did not like "increased output without increasing compensation" Scientific Management: observation, measurement, analysis, and improvements of work method Management should train, find the best way to perform jobs, achieving cooperation between management & workers, separate management activities from work activities Douglas McGregor - Correct AnswersTheory X and Y Theory X: Ne...

Management Is the process of leading and directing all or part of an organization through the deployment and manipulation of resources (salaries, supplies, filing of overtime, etc.) Leadership persuading and influencing others towards a goal and is composed of a wide variety of roles Elements of leadership 1. Vision - foresight 2. Influence - Convince other people to follow your goals/objectives/aims 3. Power - Right to command - Enables one to accomplish goals . Auth...

Answer Key Chapter 10 Motivating Employees Chapter 10 Motivating Employees 1. The sense of satisfaction you get when you achieve an important goal is an intrinsic reward. True False 2. Extrinsic rewards are those that are given to a person by someone else. True False 3. Motivation is the drive to satisfy a need. True False 4. Since motivation comes from within an individual, there is little that managers can do to help motivate employees. True False 5. When unhappy employees leave a c...

Management the process of leading and directing all or part of an organization through the deployment and manipulation of resources Leadership the process of persuading and influencing others towards a goal and is composed of a wide variety of roles 6 Elements of Leadership 1. Vision 2. Influence 3. Power 4. Authority 5. Responsibility 6. Accountability vision Element of Leadership - foresight Influence Element of Leadership - Convince other people to foll...

Chapter 10 - Motivating Employees Chapter 10 - Motivating Employees TEST PLANNING TABLE FOR CHAPTER 10 Learning Objective LL:1 Knows Basic Terms and Facts LL:2 Understands Concepts and Principles LL:3 Applies Principles 1. Explain Taylor’s theory of scientific management. 1,2,3,4,5,6,7,8,9,10,11,12, 13,14, 189,190,191,192,193,194, 195,196 15,16, 197,198,199 17,18,19,20, 200,201,202,203, 366 2. Describe the Hawthorne studies and their significance to management. 21,...