Simchart 52 - Study guides, Class notes & Summaries

SimChart 52 Post-Case Quiz

SimChart 52 Post-Case Quiz

SimChart 52

What is the process of deciding which phone calls should be forwarded to the physician and which can be handled by the medical assistant? A. Phoning B. Gatekeeping C. Switch boarding D. Screening - D. Screening Later that day, a medical supply sales representative arrives in the office to talk with the physician about a new piece of equipment. The physician has a full schedule and there are patients who have already been waiting over an hour in the waiting room. Which action is best and...