Service cloud consultant - Study guides, Class notes & Summaries

Question 1 Answer saved Marked out of 1.00 Flag question Question text You can avoid electronic waste by replacing devices every time a new version comes out. True False Question 2 Answer saved Marked out of 1.00 Flag question Question text Gerhard has to type a report about a class trip to the museum. Which of the following apps should he use to write the report? Select one: A. Presentation B. Spreadsheet C. Word processor D. Messaging Clear my choice Questio...

Service Cloud Consultant VERIFIED SOLUTIONS 100% PASS GUARANTEE Support department is overwhelmed with emails from customers facing different kinds of undocumented issues that require troubleshooting. What is a solution that would help resolve complex issues quickly? - ANSWER Hire technical support agents to provide phone support to customers KCS is a methodology that focuses on utilizing knowledge to increase with self-service and improve operational efficiency. What does KCS st...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the projec...

Service Cloud Consultant - Practice Exam Questions and answers | 2024/25

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the project...

A consultant is working on a Service Cloud implementation with a fixed budget and timeline. The analysis phase of the project has just been completed. Additional requirements were discovered that will result in the project exceeding timeline and budget constraints. What is the first step the consultant should take to address the issue? A. Adjust the dates in the project plan to account for the additional requirements and communicate the new timeline. B. Add development resources to the project...

Service Cloud Consultant Exam Questions With 100% Correct Answers What factor should influence the decision of what data should be migrated into a new Service Cloud environment? (Choose 3) 1. The expected use cases for the historical data 2. Feelings of concern expressed by the call center managers 3. Availability of alternative historical data access options 4. Degree of similarity in data model with the old environment - answer1. The expected use cases for the historical data 3. Avail...

Service Cloud Consultant - Practice Exam Questions With Verified Answers Support department is overwhelmed with emails from customers facing different kinds of undocumented issues that require troubleshooting. What is a solution that would help resolve complex issues quickly? - answerHire technical support agents to provide phone support to customers KCS is a methodology that focuses on utilizing knowledge to increase with self-service and improve operational efficiency. What does KCS str...

COMPUTER CONCEPTS MODULE 2 EXAM 100% TRIAL QUESTIONS AND ANSWERS FULL GUIDE SOLUTION _____ is a nonprofit organization that helps content creators keep copyright to their materials while allowing others to use, copy, or distribute their work. A friend of Muna's suggested a website that she can use to download music. How should she check if the website is secure? A(n) _____ is an electronic document that can contain text, graphics, sound, video, and links. Alicia often shows short...