Salesforce clouds Study guides, Class notes & Summaries

Features of Salesforce Service Cloud Include what? correct answersCases Case feed Consol Help center Lightning app builder Macros Email phone web chat and social support Reports and dashboards What is the function of the case feed? correct answersIt provides the most relevant details of a particular service case, in a news feed like view A single screen that gives your team a 360° view of each customer and where the customer is in your support process correct answersThe service co...

Salesforce Admin Certification Exam Prep (2023/ 2024 Update) Complete Guide with Questions and Verified Answers| 100% Correct Q: What are tabs? Answer: shortcuts to objects that are displayed horizontally across the Salesforce platform Q: What is the big blue bar? Answer: a shortcut to home page for different clouds Q: What is the Lookup function? Answer: 1:1 relationship -- bottom to top Q: What is a Related list? Answer: top down; one to many ...

What are the core pillars of Data Cloud capabilities? - Connect, Harmonize, Unify, Analyze and Predict, and Act - Import, Export, Query, Copy, Paste - Ingest, Augment, Network, Contain, Broadcast - Connect, Transpose, Unify, Accelerate, Act - Connect, Harmonize, Unify, Analyze and Predict, and Act What does it mean to build a trust-based, first-party data asset? - Obtain competitive data from reliable sources through interviews, surveys, and polls. - Ensure opt-in consent...

What is an Object? - Answer- a table of data (spreadsheet with rows and columns) Records are rows; fields are columns What is an Organization? - Answer- all of your data and applications and is separate from all other organizations. What are the seven user facing objects? - Answer- account, campaign, case, contact, lead, opportunity, solution What are Accounts? - Answer- Customers, competitors, and partners. Each account stores information such as name, address, and phone numbers Wha...

Salesforce Health Cloud Accreditation 2022: Quizzes from PLC, Trailhead, and Superbadge. Salesforce Health Cloud Accreditation Quiz. "If a Service Cloud customer wants access to standard Health Cloud Objects, which of the following licenses is required? Service Cloud license Health Cloud license Sales Cloud license Service Cloud and Health Cloud license" "Which of the following steps are required when setting up a Health Cloud org? Enable required org features, such as Person ...

CDP Practice Questions & Answers, 100% Accurate, graded A+. latest update. True or False: it is not possible to safely activate CDP data to the vendor ecosystem, AppExchange. - -False what does it mean to build a trust-based, first-party data asset? A. track consent preferences of known and unknown data while complying with consumer privacy laws. B. ensure opt-in consents are collected for all email marketing as required by law. C. Pass the trust-based compliance rules as a fir...

Word History: We didn't have this word for a person who studies the natural & physical world until William Whewell invented it in 1834? Scientist Word History: Lewis Carroll coined this word, perhaps as a portmanteau of "chuckle" & "snort"? Chortle Brainpower TV Catchphrase: Mork:This double-talk Orkan signoff? Nanu Nanu Party: Combining a holiday & a month, it's the title of a Preston Sturges film, or a party theme illustrated here? Christmas in July Brest: Brest is in this regio...

cloud computing evolutionary product of the Internet and its growth encompasses all aspects of the ICT infrastructure architecture as well as systems, analysis and design, application development, and database management. hosted applications has been around since the beginning of the Internet and were referred to as client server computing. a client is used to access the hosted application, giving users access to remote servers Service-oriented architecture (SOA) reusing servi...

SQL injection (insertion) attack SQLi attacks are designed to send malicious SQL commands to the DB (server), for extraction of data Cross-site scripting (XSS) attack Exploits Web page security vulnerabilities to bypass browser security mechanisms and create malicious link that injects unwanted code into a website. Inference (w.r.t DB security) process of performing authorized queries AND deducing unauthorized information from legitimate responses received The inference...