Omnichannel strateg - Study guides, Class notes & Summaries
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ITE 152 Exam 3 Study Guide with Standard Questions and Confirmed Answers
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ITE 152 Exam 3 Study Guide with Standard Questions and Confirmed Answers 
 
Hana just received a shipment of cleaning supplies for her coffee shop (a business). 
What kind of transaction was this? ANSWER B2B 
 
Jerry has a problem with a package he just received—two items from his order are missing. 
Who should he contact to resolve the problem? ANSWER Customer service representative 
 
For her purchase, Nadine selects the best deal from two coupon codes offered by a store, one that she receiv...
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