Mssc assessment336 - Study guides, Class notes & Summaries
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MSSC SAFETY ASSESSMENT | 336 Questions with 100% Correct Answers.
- Exam (elaborations) • 49 pages • 2022
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MSSC SAFETY ASSESSMENT | 336 Questions with 100% Correct Answers. 1. An_________ customer is a person or organization that receives services or products 
in exchange for compensation. 
a) Internal 
b) External 
c) In-house 
d) Departmental -Ans-External 
2. Improving external customer satisfaction is the main objective of __________. 
a) Customer service department. 
b) Retired employees 
c) Maintenance departments 
d) HR departments. -Ans-customer service 
3. Vendors could be considered what ty...
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