Mkt 3351 ttu exam 2 - Study guides, Class notes & Summaries
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MKT 3351 TTU Exam 2 Questions and Answers
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MKT 3351 TTU Exam 2 Questions and Answers 
customer satisfaction vs Service quality. Satisfaction: 
broader concept that includes perceptions of situational factors and personal factors, product quality, service quality, price, etc. 
customer satisfaction vs Service quality. Service Quality: 
is a component of satisfaction; focuses on dimensions of service 
Customer Satisfaction Contributing factors 
-Product and service features. -Perceptions of product and service quality. -Price -Customer e...
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MKT 3351 Exam 1 Questions with Correct Answers

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MKT 3351-002 CH. 11 Exam Questions with Correct Answers

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MKT 3351 Final Exam-dino Questions and Answers

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MKT 3351 TTU Exam 2 Questions and Answers

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MKT 3351 CH. 7 Exam Questions with Correct Answers

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