Mgt420 topic 5 - Study guides, Class notes & Summaries

MGT 420 Topic 5 Assignment; West Coast Transit Case Study - ONLINE

1. Question:Which of the following is true of a rhetorical question? 2. Question:Which of the following is true of a moral conviction in language? 3. Question:During a conversation with her business partners, Maya’s body language changes from being forthcoming to avoidant and distant when one of her ideas is rejected. However, when asked what is wrong, Maya says she is fine. In this scenario, Maya is being ______. 4. Question:Being _____ means matching the verbal (words) with the nonverbal ...

Topic 5 DQ 2 Description: Using a practical example, what are the benefits and potential problems associated with conflict? What are examples ofspecific conflict management strategies for resolving conflict according to the textbook?

Topic 5 DQ 1 Description: What is interpersonal communication? Provide examples of the barriers that can prevent effective communication. Explain the differences between communication in organizational contexts and communication in relational contexts.

West Coast Transit The West Coast Transit Company (WCT) is a small charter airline that began in 2005,being customer focused they recognized a need for providing short and affordable and flights from California to surrounding states. and within a year the company grew threefold. WCT is renowned for their employee-centered culture by offering benefits, salaries, and advancement opportunities which led to a positive impact on their customers. However, there are complaints from the employees, stat...

Topic 5 DQ 1 Description: What is interpersonal communication? Provide examples of the barriers that can prevent effective communication. Explain the differences between communication in organizational contexts and communication in relational contexts.

1. Question:The intentional distortion of information to make it more favorable to the recipient is called 2. Question:Choose your answer here 3. Question:The pathway used to carry a message is called 4. Question:Zach is trying to convey to his team the importance of getting project done well in advance of the deadline, and his reasoning follows a complex train of thought. His team doesn’t seem to be getting the message. What would you propose he should have done? 5. Question:Which is mos...