Mgt 325 topic 1 dq 2 - Study guides, Class notes & Summaries

Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

Topic 1 DQ 1 Description: How is business communication different from academic communication? Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

Topic 1 DQ 1 Description: How is business communication different from academic communication? Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

Topic 1 DQ 2 Description: In the topic Resource, "LEGO Sends Customer Hilarious 'Star Wars'-Themed Response to Apologize for Missing Piece," review LEGO's response to a customer regarding a product issue. Is this appropriate/inappropriate? Why? What are some pitfalls when it comes to business communications?

MGT 325 Topic 7 DQ 1 Description: Provide an example of a business report that measures outcomes and explain the report's effectiveness. MGT 325 Topic 7 DQ 2 Description: How can a business report be used to secure a corporate partnership or sponsor?

MGT 325 Topic 6 DQ 1 Description: Being authentic is a core element of crisis communication. Explain why. MGT 325 Topic 6 DQ 2 Description: Why is it important to have a streamlined crisis communication plan? Provide an example of an internal and external crisis and explain each.

MGT 325 Topic 1 DQ 1 plus DQ 2

MGT 325 Topic 1 DQ 2

MGT 325 Topic 2 DQ 1 Description: Why does empathy matter in the communication process between management and employees? MGT 325 Topic 2 DQ 2 Description: Using the Kotter model information located in the topic Resources, pick one of the eight stages of organizational change and explain why it is important to the overall process.

MGT 325 Topic 2 DQ 1 Description: Why does empathy matter in the communication process between management and employees?