Itil 4 exam questions - Study guides, Class notes & Summaries
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
- Exam (elaborations) • 18 pages • 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 Exam Questions & Answers 2024/2025
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A pos...
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ITIL 4 Exam Questions & Answers 2024/2025
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Output - ANSWERSTangible or intangible deliverable of an activity 
 
Outcome - ANSWERSResult for a stakeholder produced by one or more outputs. 
 
Cost - ANSWERSAmount or money sp...
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ITIL 4 Exam Questions with complete solution 2023/2024
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ITIL 4 Exam Questions with complete solution 2023/2024 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect...
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ITIL 4 Exam Questions And Correct Answers |Guaranteed Success
- Exam (elaborations) • 18 pages • 2023
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ITIL 4 Exam Questions And Correct Answers |Guaranteed Success
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ITIL 4 Exam Questions with Complete Answers 2024-2025
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ITIL 4 Exam Questions with Complete Answers
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ITIL 4 EXAM QUESTIONS & ANSWERS, 100% ACCURATE. GRADED A+[LATEST EXAM UPDATES]
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ITIL 4 EXAM QUESTIONS & ANSWERS, 100% ACCURATE. 
GRADED A+ 
2) Which term describes the functionality offered by a service? 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 
2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A p...
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ITIL 4 Exam Questions with Complete Answers
- Exam (elaborations) • 18 pages • 2024
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ITIL 4 Exam Questions with Complete Answers
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ITIL 4 Exam Questions with 100% Correct Answers | Verified | Latest Update 2024| Already Passed
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ITIL 4 Exam Questions with 100% Correct Answers | Verified | Latest Update 2024| Already Passed
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ITIL 4 Exam Questions And 100% Correct Detailed Answers
- Exam (elaborations) • 24 pages • 2024
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ITIL 4 Exam Questions And 100% Correct Detailed Answers...
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