Itil 4 exam Study guides, Class notes & Summaries
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BRMP 2023 Exam Questions with Correct Answers
- Exam (elaborations) • 9 pages • 2023
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BRMP 2023 Exam Questions with Correct Answers 
House of BRM - 4 pillars (core disciplines) - Answer-1. Demand shaping 
2. Exploring 
3. Servicing 
4. Value harvesting 
 
House of BRM - Roof - Answer-Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL 
 
BRM Competencies (6) - Answer-1) Strategic Partnering 
2) Business IQ 
3) Portfolio Management 
4) Provider Domain 
5) Powerful Communication 
6) Business Transition Management 
 
Typical BRM role - Answer--sits at inter...
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
- Exam (elaborations) • 18 pages • 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk i...
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ITIL 4 Exam Questions & Answers 2024/2025
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A pos...
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ITIL 4 EXAM EXAM STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED ANSWERS) 2024
- Exam (elaborations) • 20 pages • 2024
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ITIL 4 EXAM EXAM STUDY MATERIALS QUESTION AND 
ANSWERS (VERIFIED ANSWERS) 2024
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS
- Exam (elaborations) • 6 pages • 2024
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Output - correct answer Tangible or intangible deliverable of an activity 
 
Outcome - correct answer Result for a stakeholder produced by one or more outputs. 
 ...
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ITIL 4 Exam Questions And Correct Answers |Guaranteed Success
- Exam (elaborations) • 18 pages • 2023
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ITIL 4 Exam Questions And Correct Answers |Guaranteed Success
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ITIL 4 Exam Questions with complete solution 2023/2024
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Exam Questions with complete solution 2023/2024 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect...
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ITIL 4 Exam Q&A 2023
- Exam (elaborations) • 18 pages • 2023
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A. Cost 
B. Utility 
C. Warranty 
D. Risk - Answer- A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possible event that could cause harm or loss, or make it more difficult to achieve objectives". Ref 2.5.3 
 
5) How d...
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ITIL 4 Exam Questions & Answers 2024/2025
- Exam (elaborations) • 6 pages • 2024
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services 
 
Output - ANSWERSTangible or intangible deliverable of an activity 
 
Outcome - ANSWERSResult for a stakeholder produced by one or more outputs. 
 
Cost - ANSWERSAmount or money sp...
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