It helpdesk - Study guides, Class notes & Summaries

UNIVERSITY EXAMINATIONS MAY/JUNE 2022 MNG3701 Strategic Planning IIIA 70 Marks 3 Hours Examiners: First: Ms MH Mawila Second: Mr R Tharaga External: Ms S Hughes This paper consists of 7 pages. Instructions: 1. Answer all 4 questions. 2. Explanations should be in full sentences in order to earn full marks. 3. Honesty Declaration: Type ‘I AGREE’ (in full) before you upload your exam answer file. 4. The Invigilator App: • Please log in to The Invigilator App. You need to be c...

RSK4801 EXAM PACK 2023 QUESTIONS AND ANSWERS. CONFIDENTIAL Page 2 of 22 RSK4801 May/June 2022 [TURN OVER] RSK4801 Date: 25 May 2022 INSTRUCTIONS ON THE DAY OF ASSESSMENT: Ensure you are connected to the internet in order to log into the Invigilator App and scan this QR code. If you encounter difficulty in scanning the QR code, you can alternatively enter the Exam Access Code below the QR code to start the invigilation. Unless otherwise specified by your institution, note that you can...

Final Exam 1. Your company has an on-premises Microsoft Exchange Server 2016 organization. The organization is in the company's main office in Melbourne. The main office has a low-bandwidth connection to the Internet. The organization contains 250 mailboxes. You purchase a Microsoft 365 subscription and plan to migrate to Exchange Online next month. In 12 months, you plan to increase the bandwidth available for the Internet connection. You need to recommend the best migration strategy...

What is post sales customer service? (2 types) correct answers 1) Customer service = focused on enhancing level of customer satisfaction 2) After sale support = focused on building an on-going relationship with the customer - much cheaper to work to keep current customer then having to get a new one T/F: The responsibilities of supply chain managers end when product is delivered to or taken home by the customer? correct answers False Who provides good customer service? Who provides ...

CND Services include Prepare; Protect and _________ - correct answer Attack Remediate Respond Diagnose -Respond What action should be taken if an event is found to be a false positive? - correct answer Ignore It Start the tuning process Call the helpdesk Open a ticket with DISA -Start the tuning process Which product is responsible for collecting endpoint properties and policy enforcement? - correct answer McAfee VirusScan McAfee HIPS McAfee Agent ACCM -McAfee Agent...

CND Services include Prepare; Protect and _________ - correct answer Attack Remediate Respond Diagnose -Respond What action should be taken if an event is found to be a false positive? - correct answer Ignore It Start the tuning process Call the helpdesk Open a ticket with DISA -Start the tuning process Which product is responsible for collecting endpoint properties and policy enforcement? - correct answer McAfee VirusScan McAfee HIPS McAfee Agent ACCM -McAfee Agent...

Scenario: A Citrix Administrator updates all of the machines within a Delivery Group. After the update, an application stops working. The IT manager tells the administrator to revert all machines to the previous image. How should the administrator revert all machines to the previous image? - Answer- By selecting 'Rollback machine update' for the Session Machine Catalog Scenario: A Citrix Administrator creates a new Desktop OS machine master image for the Marketing team. The administrato...

Check all that apply We recommend using these browsers while accessing your courses and this orientation: - Answer safari firefox chrome There are eight modules in this orientation. - Answer false I can take the Final Comprehension Quiz as many times as needed. - Answer true I should change my default password to protect my account. - Answer true I can contact the myPHSC Helpdesk if I need assistance. - Answer true The passwords for myPHSC and the StudentMail will...

A computer uses a dictionary of vulnerabilities in published operations and application software (). What is the name of this dictionary? -CVE A user filed a complaint with their company's helpdesk support team about threatening pop-up messages. The messages say the user's files are encrypted due to terroristic activity and that the data will stay encrypted until paid in bitcoin. What type of attack is the user most likely witnessing? -Ransomware Which type of encryption cipher is used ...

A Citrix Administrator needs to update a master image for random/non-persistent desktops based on Machine Creation Services. Which consequence does the administrator need to be aware of when updating the master image? - Answer- A new full copy from the snapshot will be created. Scenario: A Citrix Administrator needs to configure a Human Resources (HR) User Group, which has the following requirements: -Users require access to standard Microsoft Office applications. -Users do NOT requir...