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Icce exam study guide - Study guides, Class notes & Summaries

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ICCE EXAM STUDY GUIDE

  • ICCE EXAM STUDY GUIDE

  • Exam (elaborations) • 16 pages • 2023
  • What are a few of the capabilities of the PureConnect system? - Answer- IP PBX infrastructure, ACD routing of interactions, management of phones via auto provisioning, utilization of other add-ons can can give you workgforce management abilities and optimizations. Fax / email / chat routing and management. IVR functionality and custom handlers Define and explain the purpose of the notifier system - Answer- It acts as the communication hub between all the other subsystems. Define and explai...
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ICCE Study Guide Exam Questions with Answer

  • ICCE Study Guide Exam Questions with Answer

  • Exam (elaborations) • 21 pages • 2024
  • ICCE Study Guide Exam Questions with Answer
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ICCE Study Guide Exam Questions with Answers

  • ICCE Study Guide Exam Questions with Answers

  • Exam (elaborations) • 21 pages • 2024
  • ICCE Study Guide Exam Questions with Answers
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