Hlth 4000 week 6 solution - Study guides, Class notes & Summaries

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HLTH 4000 Introduction to Healthcare Management Week 6 Final Exam (100 points)v3
  • HLTH 4000 Introduction to Healthcare Management Week 6 Final Exam (100 points)v3

  • Exam (elaborations) • 16 pages • 2022
  • 1. Question: Without planning, a task that must be done usually takes more time than it would if planning preceded its performance. 2. Question: Whenever possible, you should give your employees the authority to address and resolve customer complaints. 3. Question: What is the purpose of the planning assumptions in development of the volume forecast? 4. Question: A plan should include the planner's assessment of how customers and employees may be affected by changes c...
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HLTH 4000 Introduction to Healthcare Management  Week 6 Final Exam (100 points) v1
  • HLTH 4000 Introduction to Healthcare Management Week 6 Final Exam (100 points) v1

  • Exam (elaborations) • 16 pages • 2022
  • 1. Question: Employee Suggestion Programs: 2. Question: Major federal law affecting HR primarily addresses: 3. Question: A "health service [that has] risks [that] outweigh its benefits" is the definition of which of the following terms? 4. Question: There are some health care provider organizations that have no internal customers. 5. Question: What is the department manager's role in strategic planning? 6. Question: Total quality management (TQM), refe...
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HLTH 4000 Introduction to Healthcare Management  Week 6 Final Exam (100 points)v2
  • HLTH 4000 Introduction to Healthcare Management Week 6 Final Exam (100 points)v2

  • Exam (elaborations) • 15 pages • 2022
  • 1. Question: Total quality management (TQM), referred to as in health care, became the new paradigm for quality improvement within the U.S. during the 1980s and 1990s. 2. Question: Strategic plans translate broad strategies into specific objectives and action plans. 3. Question: Patients are most likely to complain about the medical care they receive far more than about food or noise or other nonclinical concerns. 4. Question: Which of the following stakeholder groups ...
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