Hilt 306v topic 4 - Study guides, Class notes & Summaries

8 What are values?  Personal ethics  Personal theories  Duties  Responsibilities  Question Points: 10.0 / 10.0  9 Teaching aids should be used  To enhance oral communication  Giving the patient something to do while waiting  To substitute for one-on-one patient education  None of the above  Question Points: 10.0 / 10.0  10 What is “ageism” in healthcare?  Recording the patient’s correct age  The same as geriatrics  Discriminati...

8 Which of the following has been found to be one of the most important factors in patient compliance?  Communication  Written material  Family input  Pre-appointment reminders  Question Points: 0.0 / 10.0  9 Which of the following is one form of nonverbal behavior?  Explaining a procedure to a patient  Kneeling down to the patients level before speaking  Checking for understanding  Giving the patient material to read  Question Points: 10.0 / 10.0 ...