Fbla help desk terms - Study guides, Class notes & Summaries

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FBLA Help Desk TERMS | 298 Complete Questions And Answers 100% Correct | 2024
Exam (elaborations) • 29 pages • 2023
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FBLA Help Desk TERMS | 298 Complete Questions And Answers 100% Correct | 2024

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FBLA Help Desk TERMS Questions with complete solution 2023/2024
Exam (elaborations) • 28 pages • 2023
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FBLA Help Desk TERMS Questions with complete solution 2023/2024 24 X 7 support - correct answer Service desk services that are provided 24 hours a day, 7 days a week. abandon rate percent - correct answer The percentage of abandoned calls compared to the total number of calls received. abandoned call - correct answer A call where the caller hangs up before an analyst answers. access management - correct answer The process responsible for granting authorized users the right to use a ser...