Disney guest service - Study guides, Class notes & Summaries

Disney Guest Service Questions and Answers 100% Correct

Access to kula wai hydrotherapy garden is complementary with the purchase of any full service treatment at Laniwai - A Disney spy - True Adventures by Disney is the highest guest rated: - Disney vacation All Aulani Resort vacation villas feature full kitchens and washer/dryer units. - False All Disney Cruise Line itineraries are three, four or seven nights long. - False All rooms at Aulani Resort offer ocean views. - False Clients can enjoy a home-away-from-home atmosphere with meals prepa...

Adventures by Disney is the highest guest rated: Ans: Disney vacation Which of the following restaurants offers dinning experiences with Disney Characters? Ans: Makahiki How many full-service restaurants are located at Aulani Resort? Ans: TWO During the fireside mo'olelo, an outdoor fire pits sets the stage for a night of enchanting tales told by ______the resort's elder Hawaiian storyteller. Ans: UNCLE Which of the following attractions and family-friendly rides are found at Disney...

Adventures by Disney is the highest guest rated: Disney vacation Which of the following restaurants offers dinning experiences with Disney Characters? Makahiki How many full-service restaurants are located at Aulani Resort? TWO During the fireside mo'olelo, an outdoor fire pits sets the stage for a night of enchanting tales told by ______the resort's elder Hawaiian storyteller. UNCLE Which of the following attractions and family-friendly rides are found at Disne...

Why do you want to do the Walt Disney World College Program? Always been a dream of mine meet new people develop professional skills What does Disney mean to you? Christmas morning/ happiest day of my life How will the college program help you professionally? As a theatre major the program helps me by putting me in a work environment where you are constantly putting on a performance to create the magic. What makes you a good candidate for the WDW CP? I bring a positive...

EDGE Objective Final Exam Questions With Verified Answers. "I go above & beyond to exceed Guest expectations." would best describe which one of Disney's 4 keys. - answerCourtesty Municipal organizations are most likely to be found in which sector? - answerPublic Organization Q was formed by a special charter and is owned by shareholders who have limited liability. Organization Q is most likely from the ___________________________ sector. - answerCommercial According to the article, "...

5 business segments Media networks (ABC/ESPN) Parks and Resorts (Disneyland and Disneyworld) Studio Entertainment (Pixar and Marvel Studios) Consumer Products (toys, apparel, and books) Interactive Media (D) One of 30 companies that has been part of the Dow Jones Industrial Average since 1991 Revenue $45 billion in revenue reported in 2013 with operating income of $2.2 billion for corresponding fiscal year. History Walt Disney World Resort opened in Orlando in 1971 ...

"I go above & beyond to exceed Guest expectations." would best describe which one of Disney's 4 keys. - Courtesty Municipal organizations are most likely to be found in which sector? - Public Organization Q was formed by a special charter and is owned by shareholders who have limited liability. Organization Q is most likely from the ___________________________ sector. - Commercial According to the article, "Welcome to the Experience Economy", what key experience-design principle "mus...

1 . Who is the best judge of service quality? A) staff members B) managers C) the owner of the service business D) the person receiving the service " the person receiving the service " 2. Which of the following is the BEST definition of good service? A) work done for others B) meeting customers' needs in the way that they want and expect C) matching employees' service expectations with the organization's service goals D) work that meets the organization's...

"I go above and beyond to exceed guest expectations": Would best describe which Disney 4 Key? - Courtesy Municipal organizations are most likely to be found in which sector? - Public Organization Q was formed by a special charter and is owned by share holders who have limited liability. Organization Q is most likely from the __________ sector. - Commercial/Private for Profit According to the article, "Welcome to the Experience Economy", what key experience-design principle, "Must driv...