Cst 229 - Study guides, Class notes & Summaries

accommodating style of conflict - I lose, you win. the opposite of competing because this reflects high concern for the self active listening - Active listening involves verbal and nonverbal responses to others that let them know we are paying attention and taking responsibility for understanding their meanings. affective conflict - when individuals become aware that their feelings and emotions are incompatible. For example, suppose someone finds that his or her romantic love for a close fr...

Melting Pot Metaphor - ANSWER-Metaphor that states America is like a huge container that can withstand extremely high temps and can be used to melt, mix, and fuse together Tributaries Metaphor - ANSWER-Metaphor that states America is a huge, cultural watershed providing numerous paths in which many tributary cultures can flow and they maintain their unique identities as they surge toward their common destination Tapestry Metaphor - ANSWER-Metaphor that states threads are woven together int...

National Identity - A sense of belonging to a nation and a belief in its political aspirations. US is a "melting pot" Ethnic Relations - relations between races and ethnicities at all levels of society. US- study of "whiteness" vs. status of worker verbal communication - communication that uses written or spoken words Non-verbal communication - Communicating without the use of words. relational communication - a subset of interpersonal communication that focuses on the expression and ...