Cpxp 2 - Study guides, Class notes & Summaries
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CPXP Exam Study Guide 2024/2025 ACTUAL Questions with Answers GRADED A+ PASS
- Exam (elaborations) • 32 pages • 2024
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CPXP Exam Study Guide 2024/2025 
ACTUAL Questions with Answers 
GRADED A+ PASS 
1. How did the report of quality measures to CMS begin? 
Hospitals could voluntarily report quality measures starting in 2001- adapting to 
current state from there 
2. What is HCAHPS 
Hospital Consumer Assessment of Healthcare Providers and System 
3. What are some metrics for outcome of care? 
mortality, readmission, complications, hospital associated infections 
4. Describe "Pay for performance" 
provide financ...
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CPXP Exam with Correct Answers Graded A+
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CPXP Exam with Correct Answers Graded A+ 
Patient Experience definition (Beryl Institute) - Correct Answer The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. 
 
CIQ - Correct Answer Cultural IQ test: Measures cultural engagement with 10 questions on a scale of 1-10 
 
What 3 elements do patients use in choosing healthcare? - Correct Answer 1- Cost 
2- Quality 
3- Service 
 
transformational leadership - Correct Answe...
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CPXP 2 Questions With Complete Solutions
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CPXP 2 Questions With Complete Solutions
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CPXP Exam Study Guide | 226 Questions with 100% Correct Answers | Verified | Updated 2023
- Exam (elaborations) • 32 pages • 2023
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CPXP Exam Study Guide | 226 Questions with 
100% Correct Answers | Verified | Updated 2023 
 
How did the report of quality measures to CMS begin? Hospitals could voluntarily report quality measures starting in 2001- adapting to current state from there 
 
What is HCAHPS Hospital Consumer Assessment of Healthcare Providers and System 
 
What are some metrics for outcome of care? mortality, readmission, complications, hospital associated infections 
 
Describe "Pay for performance" prov...
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CPXP 2 Question and answers 2023/2024 verified to pass
- Exam (elaborations) • 9 pages • 2024
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CPXP 2 Question and answers 2023/2024 verified to passHVBP stands for - correct answer Hospital Value Based Purchasing 
 
HVBP defined - correct answer medicare system of reimbursing for quality care 
 
DRG stands for - correct answer Diagnosis Related Group 
 
DRG defined - correct answer a class of illnesses for which Medicare pays a fixed amount instead of what is actually paid out to treat patient 
 
Level of diversity in healthcare workers vs. patients - correct answer level of diversity is...
And that's how you make extra money
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CPXP 2022 updated to pass
- Exam (elaborations) • 12 pages • 2024
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CPXP 2022Define Complaint Process - correct answer -Issues that are Handel on The spot. 
- Billinh Issues ( With no care issues) 
- All lost and found issues. 
 
 
Follow Up on Complaints - correct answer - By Phone, in person or by Letter 
- Letter is not required. 
 
 
Define Grievance - correct answer - Issues not Handled on The Spot 
- Any letter or e-mail 
- Any attachment or letter with a patient survey 
-A Patient Grievance is a written or verbal complaint by a patient, or the patient's...
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CPXP 2024 Questions With Complete Solutions
- Exam (elaborations) • 12 pages • 2024
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CPXP 2024 Questions With Complete Solutions
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CPXP Study Prep 2023 Update
- Exam (elaborations) • 15 pages • 2023
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CPXP Study Prep 2023 Update 
Affinity Diagram - allows large numbers of ideas to be classified into groups for review 
and analysis by their natural relationships. 
CAHPS - Consumer Assessment of Healthcare Providers and Systems 
CAHPS (Consumer Assessment of Healthcare Providers and Systems) - Survey that 
ask patients their experience & ratings of their health care. Developed by CMS. 
Culture - Beliefs, customs, and traditions of a specific group of people that distinguishes 
one group from...
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CPXP 2 question n answers graded A+ 2023/2024
- Exam (elaborations) • 9 pages • 2024
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CPXP 2HVBP stands for - correct answer Hospital Value Based Purchasing 
 
HVBP defined - correct answer medicare system of reimbursing for quality care 
 
DRG stands for - correct answer Diagnosis Related Group 
 
DRG defined - correct answer a class of illnesses for which Medicare pays a fixed amount instead of what is actually paid out to treat patient 
 
Level of diversity in healthcare workers vs. patients - correct answer level of diversity is uneven 
 
7 areas of cultural sensitivity - cor...
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CPXP 2022(UPDATED) Question and answers 100% correct
- Exam (elaborations) • 12 pages • 2024
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CPXP 2022(UPDATED) Question and answers 100% correct Define Complaint Process - correct answer -Issues that are Handel on The spot. 
- Billinh Issues ( With no care issues) 
- All lost and found issues. 
 
 
Follow Up on Complaints - correct answer - By Phone, in person or by Letter 
- Letter is not required. 
 
 
Define Grievance - correct answer - Issues not Handled on The Spot 
- Any letter or e-mail 
- Any attachment or letter with a patient survey 
-A Patient Grievance is a written or verb...
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