Cphq practice 2024 - Study guides, Class notes & Summaries

1- In evaluating "long waiting times," a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing A. a run chart. B. a histogram. C. a pie chart. D. an Ishikawa diagram. - EXPLANATIONS: A. Run charts are used to track data over time. B. Histograms and bar charts are used to show distribution. C. Pie charts are used to compare parts of a whole. D. An Ishikawa (cause and effect) diagram helps to analyze p...

The evolution of quality improvement in healthcare has shifted the primary focus from performance of individuals to the performance of the a. medical staff b. governing body c. ancillary departments d. organization's systems - d. organization's systems The best way to evaluate the effectiveness of performance improvement training is through a. observed behavioral changes b. self-assessments c. participants' feedback d. post-test results - a. observed behavioral changes The primary ...

1- In evaluating "long waiting times," a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing A. a run chart. B. a histogram. C. a pie chart. D. an Ishikawa diagram. - EXPLANATIONS: A. Run charts are used to track data over time. B. Histograms and bar charts are used to show distribution. C. Pie charts are used to compare parts of a whole. D. An Ishikawa (cause and effect) diagram helps to analyze p...

1. Which of the following is the best definition of "vision" in regard to creating an organizational vision statement? a. The ability to see the future b. An ideal future state c. A realistic action plan for future performance d. An outline of future organizational purpose. - 1. B: In the creation of an organizational vision statement, vision is a description—realistic or not—of an ideal future state. This description of an ideal future state gives shape to the goals of an organiz...

Which of the following action plans is the first step in correcting inappropriate blood usage in an emergency department? A. in-service on ordering blood usage for the physicians B. elimination of wasted blood C. improvements in documentation D. development of a new procurement procedure - ANSWER A. in-service on ordering blood usage for the physicians Which of the following is most appropriate in preparation for an external survey of a healthcare facility? A. Assign key staff to answer ...

When considering the use of an external subject matter expert (SME), which of the following is most critical? A. leadership's personal preference B. geographic location of the SME C. cost of the SME's services D. references of the SME - D. references of the SME The positive clinical reputation provides credibility support to the project. To avoid misinterpreting variances, which of the following statistical tools should be used? A. control chart B. fishbone diagram C. force field ana...

The evolution of quality improvement in healthcare has shifted the primary focus from performance of individuals to the performance of the a. medical staff b. governing body c. ancillary departments d. organization's systems - d. organization's systems The best way to evaluate the effectiveness of performance improvement training is through a. observed behavioral changes b. self-assessments c. participants' feedback d. post-test results - a. observed behavioral changes The primary ...

1. Which of the following is the best definition of "vision" in regard to creating an organizational vision statement? a. The ability to see the future b. An ideal future state c. A realistic action plan for future performance d. An outline of future organizational purpose. - 1. B: In the creation of an organizational vision statement, vision is a description—realistic or not—of an ideal future state. This description of an ideal future state gives shape to the goals of an organiz...

When considering the use of an external subject matter expert (SME), which of the following is most critical? A. leadership's personal preference B. geographic location of the SME C. cost of the SME's services D. references of the SME - D. references of the SME The positive clinical reputation provides credibility support to the project. To avoid misinterpreting variances, which of the following statistical tools should be used? A. control chart B. fishbone diagram C. force field ana...

Which of the following action plans is the first step in correcting inappropriate blood usage in an emergency department? A. in-service on ordering blood usage for the physicians B. elimination of wasted blood C. improvements in documentation D. development of a new procurement procedure - ANSWER A. in-service on ordering blood usage for the physicians Which of the following is most appropriate in preparation for an external survey of a healthcare facility? A. Assign key staff to answer ...