Communitycustomer service Study guides, Class notes & Summaries
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SFO Intermediate Test one with Questions and Answers
- Exam (elaborations) • 14 pages • 2024
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SFO Intermediate Test one with Questions and Answers 
 
Leadership Components ANSWER credibility, modeling, inspiring, challenging, encouraging, enabling 
 
Levels of Leadership ANSWER Executive-chief, sherriff, commissioner, colonel 
upper management-captian, lieutenant 
first line supervisors-sergeant 
line-officer, deputy, trooper 
 
professional bearing ANSWER -importance of professional bearing and attitude 
-importance of maintaining appearance in uniform and equipment 
 
community/custome...
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