Com230 certification - Study guides, Class notes & Summaries

Primary groups friends and family Secondary groups social media connections, support groups, project groups, etc. Dunning-Kruger Effect Americans have a common tendency to to overestimate their communication abilities Myths of Communication: 1. Communication is a cure-all 2. Communication can break down 3. Effective communication is merely skill-building 4. Effective communication is just common sense Hindsight bias the "I already knew it" tendency

Primary groups friends and family Secondary groups social media connections, support groups, project groups, etc. Dunning-Kruger Effect Americans have a common tendency to to overestimate their communication abilities Myths of Communication: 1. Communication is a cure-all 2. Communication can break down 3. Effective communication is merely skill-building 4. Effective communication is just common sense Hindsight bias the "I already knew it" tendency