Com 4462 final exam - Study guides, Class notes & Summaries

Fear and anxiety often influence our choices in conflict management - ANSWER True Feelings rise from a generalized state of arousal we call emotion - ANSWER True Conflicts that are worked out in the mid-range of the level of emotional intensity resolve more effectively than those that are left unexpressed - ANSWER true Your text recommends showing and sharing all your emotions, no matter how intense they are, because you will let the other person know how important a subject is to yo...