Cis 235 - Study guides, Class notes & Summaries

CIS 235 Final Exam Questions With 100% Correct Answers What are the 4 phases of Customer Life Cycle? Do you know the order of the phases? - answerMarketing Customer acquisition Relationship management Loss/Churn How does CRM work along Customer Lifecycle? - answerEvery contact and transaction with the customer is recorded in the CRM database. What are the CRM components that are used for solicitation/lead tracking and relationship management? - answerLead Management Application (Market...

CIS 235 Final Exam Questions With 100% Correct Answers What are the 4 phases of Customer Life Cycle? Do you know the order of the phases? - answerMarketing Customer acquisition Relationship management Loss/Churn How does CRM work along Customer Lifecycle? - answerEvery contact and transaction with the customer is recorded in the CRM database. What are the CRM components that are used for solicitation/lead tracking and relationship management? - answerLead Management Application (Market...

What are the 4 phases of Customer Life Cycle? Do you know the order of the phases? Marketing Customer acquisition Relationship management Loss/Churn How does CRM work along Customer Lifecycle? Every contact and transaction with the customer is recorded in the CRM database. What are the CRM components that are used for solicitation/lead tracking and relationship management? Lead Management Application (Marketing) Relationship/Social media (Acquisition)

CIS 235 Final Exam Questions With 100% Correct Answers What are the 4 phases of Customer Life Cycle? Do you know the order of the phases? - answerMarketing Customer acquisition Relationship management Loss/Churn How does CRM work along Customer Lifecycle? - answerEvery contact and transaction with the customer is recorded in the CRM database. What are the CRM components that are used for solicitation/lead tracking and relationship management? - answerLead Management Application (Market...

CIS 235 Exam Questions With 100% Correct Answers Chapter 1 What is an information system - answerA system that collects, processes, stores, and analyzes data for a specific purpose Five Components of an information system - answerSoftware, Hardware, Data, People, Procedures Which one of the 5 components of IS serves as a bridge between the human side and the computer side - answerData Why are Information Systems Created - answerTo help you become a better user or worker To Identify>...

CIS 235 Exam Questions With 100% Correct Answers Chapter 1 What is an information system - answerA system that collects, processes, stores, and analyzes data for a specific purpose Five Components of an information system - answerSoftware, Hardware, Data, People, Procedures Which one of the 5 components of IS serves as a bridge between the human side and the computer side - answerData Why are Information Systems Created - answerTo help you become a better user or worker To Identify>...

CIS 235 with complete solution

CIS 235 Final Exam Questions And Answers (Verified And Updated) False - answerAn enterprise network can consist of LANS that compose a MAN or CAN, but not a WAN True - answerThe logical path followed by network packets or frames may not fully match the physical layout False - answerA VPN, is another type of network, like LAN or WAN, and means Virtual Personal Network and is mostly used for short range communicatons False - answerAnalog signals are the basis of the most common signaling m...

CIS 235 Final Exam with complete solution

CIS 235 Final Exam with complete solution