Biggby coffee - Study guides, Class notes & Summaries

BIGGBY COFFEE TRAINING QUESTIONS AND ANSWERS

What does the P in PERC stand for? Perception by customers that we respect their time and move them as quickly as possible. What does the E in PERC stand for? Every customer leaves the store in a better mood than when the customer arrived. What does the R in PERC stand for? Recognize each customer as an individual. What does the C in PERC stand for? Consistently produce a high quality beverage. (T/F) You can have any facial hair as long as it is maintained. True.

BIGGBY COFFEE QUESTIONS AND ANSWERS

BIGGBY COFFEE TRAINING QUESTIONS AND ANSWERS

Exam- Biggby coffee test Questions and Answers

PERC correct answersThe Biggby Operating Philosophy "P" in PERC correct answersPerception by customers that we respect their time and move them along as quickly as possible "E" in PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived "R" in PERC correct answersRecognize each customer as an individual "C" in PERC correct answersConsistently produce a high quality beverage Biggby Mission Statement correct answersCreate one new Bi...

What is the sign of a good roll when steaming milk - The foam on the surface of the milk is consumed by being pulled down into the milk Define the term fair trade coffee and which of our coffees are fair trade - Farmers organized as cooperatives are paid fairly for their beans ; black and tan (50%) French roast and Rwanda Select the correct version of E Of perc - Every customer leaves the store in a better mood than when the customer arrived Select the correct version of R of perc - Recogn...

PERC correct answersP-perception by the customers that we respect their time and move them as quickly as possible E- every customer leaves the store in a better mood than when the customer arrived R- recognize each customer as an individual C- consistently produce a high quality beverage Mission Statement correct answersCreate one new BIGGBY COFFEE fanatic per day, per store, who will actively promote us to others Which pair of procedures most directly effect P of perc? correct answersG...