Usps exam 2024 - Study guides, Class notes & Summaries

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End to end process to ensure mail is collected, distributed and delivered the type of clock the usps runs on Answer - 24 hour clock Items sent within the US APO, FPO, UN, and its territories and possessions. Answer - Domestic mail sets forth the policies, regulations and procedures governing domestic mail Answer - DMM- Domestic Mail Manual sets forth policies, regulations, and procedures governing international mail Answer - IMM- International Mail Manual contains policies and proced...

A customer moved but is not receiving his mail because he did not submit a change of address form. He wants you to give him his mail anyway.Answer - MOST Tell him postal policy prohibits you from giving him mail until a change of address is submitted LEAST Tell him there is nothing you can do until he submits a change of address A customer on your route asks how to find something on the USPS website.Answer - MOST Explain where to find it and offer to help with any other issues he may...

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USPS EXAM 2024 WITH 100% CORRECT ANSWERS Who does same duties as SSA but also supports back office? - correct answer Sales and Services Distribution Associate SSDA Who are responsible for ensuring that employees are properly trained - correct answer The supervisor What are some barriers to effective listening? - correct answer noise, day dreaming, preoccupied, info overload, environment, physical impairment, lack of interest assumptions, defensiveness, evaluating and judging, clarific...

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