Service gap - Study guides, Class notes & Summaries

Mr. Davis is 52 years old and has recently been diagnosed with end-stage renal disease (ESRD) and will soon begin dialysis. He is wondering if he can obtain coverage under Medicare. What should you tell him?correct answersHe may sign-up for Medicare at any time however coverage usually begins on the fourth month after dialysis treatments start. Juan Perez, who is turning age 65 next month, intends to work for several more years at Smallcap, Incorporated. Smallcap has a workforce of15 emplo...

T/F Services can often be separated from the producer - False T/F People are now demanding more specialized products and services - True The service product continuum - Ranges from service dominant (a laawyer) to product dominant (grocery store) Factors differentiating services from products - Services are intangible, heterogeneous, inseparable, and perishable Intangibility of services - Marketers must use atmosphere and images to invoke the feeling in the customer and reinforce the ...

What are valid SQL Commands - Answer-SELECT, DELETE, GRANT, UPDATE, INSERT What are applications that use UDP - Answer-NFS, TFTP, SNMP What is a method to ensure the entire transaction (db) is executed to ensure integrity - Answer-Two-phase commit What is the order of volatility in collecting evidence - Answer-1. Memory 2. Network Process 3. System Process 4. Hard Drives 5. Backup Tapes 6. DVDs What is the best choice to ensure certain messages from the web are transmitted secur...

Michigan Builders License - All questions for the 60 Course Questions with correct Answers A layer of new wood on a tree just under the bark is called __________. · Xylem · Sap · Cambium · Phloem Cambium The Department and the __________ may remove a limitation. Hearing Examiner Director Board Commission Board A salesperson shall turn over money for a sale to their licensed builder Immediately Within 10 days Within 48 hours Anytime ...

Services - Any intangible offering that involves a deed, performance, or effort that cannot be physically possessed. Intangible customer benefits that are produced by people or machines and cannot be separated from the producer. Customer Service - Specifically refers to the human or mechanical activities firms undertake to help satisfy their customers' wants and needs. Intangible - A characteristic of a service; it cannot be touched, tasted, or seen like a pure product can. Inseparab...

UHC Medicare Basics Test A consumer currently has original Medicare and is enrolled in a stand alone prescription drug plan what will happen if the consumer enrolls in an MA plan that has integrated prescription drug coverage - ANSWER-the consumer will be automatically disenrolled from the standalone PDP upon in Roman in the MA plan that has integrated prescription drug coverage aside from a standalone Medicare prescription drug plan how else could a Medicare eligible consumer get Part ...

Customer Gap correct answers created when the customer realizes there is a difference between what they expected from a service and what they received this gap explains why "good service" is difficult to replicate -- "quality service" is subjective Provider Gaps correct answers provide insight into what decisions by the firm led to the customer gap 1 - The Listening Gap 2 - Service and Design Standards Gap 3 - Service Performance Gap 4 - The Communication Gap Managerial implic...

Massachusetts Plumbers Journeyman Exam Questions And Answers Existing Work - answerA plumbing system or any part thereof installed prior to March 11, 2005. Soil Pipe - answerAny pipe that conveys the discharge of toilets, urinals or fixtures having similar functions to the building drain or building sewer. The discharge may be conveyed with or without the discharge from other fixtures Water Distribution Pipe - answerA pipe within the building or on the premises that conveys water from the water ...

Edward IP suffered from serious kidney disease. As a result. Edward became eligible for Medicare coverage due to end-stage renal disease (ESRD). A close relative donated their kidney and Edward successfully underwent transplant surgery 12 months ago. Edward is now age 50 and asks you if his Medicare coverage will continue, what should you say? - ANSWER Individuals eligible for Medicare based on ESRD generally lose eligibility 36 months after the month in which the individual receives a kidney tr...

ServSafe 7th Edition Diagnostic Test> 80-question diagnostic test and answer key (all correct updated 2022-2023.) The purpose of a food safety management system is to A) keep all areas of the facility clean and pest-free. B) identify, tag, and repair faulty equipment within the facility. C) prevent foodborne illness by controlling risks and hazards. D) use the correct methods for purchasing and receiving food. A manager's responsibility to actively control risk factors for foodb...