Salesforce sales cloud - Study guides, Class notes & Summaries

Salesforce Business Analyst 3 Exam - Questions with 100% Correct Answers A business analysis (BA) is creating a business flowchart to review with a customer service team that is using Service Cloud. The team is organized by the products and the regions they support. Which step should the BA include in the business flowchart? A. Capture decision steps and different outcomes. B. Illustrate which fields are integrated with an external system. C. Set limits to the scope that will be documented Uni...

Salesforce Administrator Certification Exam Questions Correct Answers Current Update (A Pass) Which feature allows a user to group campaigns within a specific marketing program or initiative? - campaign hierarchy - campaign lists - campaign members - campaign influence - Answers -- campaign hierarchy Which dashboard component can display data from the summary rows of reports? - gauge - table - chart - metric - Answers -- table - chart Which setting can a system administrator ...

SALES CLOUD CONSULTANT EXAM 2024 Universal Containers was bought by a larger company and needs to provide information on a monthly basis to the new parent company to help predict sales. Which data should the new parent company review? A. Dashboard of user login history B. Count of new lead records created C. Number of activities tied to opportunities D. Opportunity pipeline report grouped by month - correct answer D. Opportunity pipeline report grouped by month When the billi...

Salesforce Sales Cloud Consultant Flash.

Salesforce Administrator Certification Exam Questions Complete Solutions New Update (A+ Pass) Salesforce users at Ursa Major Solar complain that global search returns too many records. Which two configurations should an administrator perform to help users manage search results? - Answers -Specify the Search Filter Fields for the object's search layout. Reduce the number of records displayed for each object in the Search Results page. List View - Answers -A list of records that me...

Questions from Sales Cloud cert prep workshop-Jeopardy correct answersQuestions from Sales Cloud cert prep workshop-Jeopardy It is best practice to limit the workflows on Leads because Leads will not be converted if there is an applicable workflow action on it. True or False correct answersTrue A prospective customer completed a Web-to-lead form on your corporate Web site. Upon follow up with a sales representative, the customer indicated he intends to buy your product. In the Salesf...

What is the Salesforce Experiences cloud? - ️️Product for building secure websites, portals, and apps with connected data quickly. It lets you create a social platform for customers to engage with your brand → it creates a site and content backend that is operated by Salesforce. It has a community portal for members to login. What is the Salesforce Sales cloud? - ️️The most fundamental cloud that connects leads and opportunities. Provides info about the deals that are being sol...

The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases? Select one or more of the following: A. Use the role hierarchy B. Use a Public Group C. Use a Sharing Set D. Use a Share Group C. Use a Sharing Set Universal Containers needs to mat...

At Cloudy Computing, the sales team would like to send information packs to prospective customers. The information can sometimes be sensitive and should only be accessed by certain individuals. As the Salesforce Administrator you have recommended Content Deliveries. What is NOT a feature of Content Deliveries? A. Content Deliveries can be tracked to see how often they were viewed or downloaded B. A password can optionally be required to access the Content Delivery C. A Content Delivery can ...