Nrf c - Study guides, Class notes & Summaries

NRF Customer Service 100 questions with verified solutions When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhile a) Excuse y...

NRF Customer service exam study guide

NRF Certificate Test with Complete Solutions which of the filling is a term for physical goods that are bought and sold? a. sales b. products c. pricing d. services - Answer ️️ -b. products which of the following is a standard term that describes the audience of retail stores - that is, the people who will buy things from the stores? a. manufacturers b. wholesalers c. buyers d. customers - Answer ️️ -d. customers which of the following is a term for intangible things, such as...

NRF CUSTOMER SERVICE 2024 EXAM STUDY GUIDE EXAM STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED ANSWERS)

NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

NRF Customer Service Exam Study Guide with Complete Solutions A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You ...

NRF Customer Service Study Guide Part 1 (Questions and Answers) A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants - Answer ️️ -Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • Yo...

NRF Customer Service Exam Study Guide 2024 questions and answers complete

NRF Customer service exam study guide_ Questions/Answers 2022-23. A good reason for creating an opening for discussion is to: • Break down the customer's sales resistance • Convince the customer how much you know about the product • Get to know what the customer wants Get to know what the customer wants Which of the following are appropriate reasons for following up with a customer? • You are curious whether a gift your customer purchased was well received • You fina...

NRF CUSTOMER SERVICE – NEW REVIEW UPDATE 2024 Horizon electronics is launching a new ali-in-one product. The product can be used to play music, watch movies, check email, and make phone calls. Because there are so many features, you know there will be many questions. Your company is advertising a sale on the product, hoping that customers will buy it from your store rather th~ online or at a competitor's store. How should you prepare for the large amount of clients asking about this ...