Itil exam study guide - Study guides, Class notes & Summaries

"Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL''''s guiding principles, service value chain, and the four dimensions of service management. Also included are the conce...

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ITIL 4 Exam complete study guide solution 2022-2023 complete solution Service Management - Service Management Output - Outcome - Cost - Risk - Organization - Value Service offering Service relationships - Service relationship management - Service Provision Service consumption