Itil exam - Study guides, Class notes & Summaries

ITIL 4 Foundations Exam Questions & Answers 2024/2025 PESTLE (list) - ANSWERSPolitical Economic Social Technological Legal Environmental 4 dimensions of service management - ANSWERSorganizations & people information & technology partners & suppliers value streams & processes components of the service value system - ANSWERSinputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement outpu...

WGU C846 ITIL Exam With 100% Correct Answers 2023 Strategy life cycle This is considered the core of the life cycle management process Core Service A service that produces the basic outcome of the customers desire Customer Someone who buys good or services Enabling service A service needed to deliver a core service Enhancing service A service that is added to the core to make it more attractive IT Service A service carried out by an IT provider. Consist ...

AXELOS ITIL V4 EXAM FLASHCARDS EXAM STUDY MATERIALS QUESTION AND ANSWERS (VERIFIED ANSWERS)

ITIL 4 Exam Questions & Answers 2024/2025 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk is "A pos...

ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+

WGU C846 Focused on Fundamentals of ITIL Exam Preparation Questions and Assured Success Solutions Newly updates 2024/2025 What is meant by the term request fulfillment in the ITIL framework? - correct answer Request fulfillment is a process for managing the requests from users to the IT department Which process is used to involve Identity and Rights as the two major concepts? - correct answer Access Management What is the continual service improvement (CSI) approach? - correct answer Th...

WGU D336 BUSINESS OF IT – APPLICATIONS LATEST FINAL ASSESSMENT EXAM 2024 (ITIL FOUNDATION) ACTUAL EXAM WITH 400+ QUESTIONS AND CORRECT DETAILED ANSWERS /A+ GRADE

ITIL 4 Foundation Final Exam Questions with 100% Correct Answers | Verified | Latest Update 2024| Already Passed

ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 2) Which term describes the functionality offered by a service? A. Cost B. Utility C. Warranty D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 D. Incorrect. A risk i...

ITIL Exam 1 DION Exam Questions with Correct Answers