Iahss advanced test exam - Study guides, Class notes & Summaries

IAHSS ADVANCED TRAINGING FOR HEALTH CARE SECURITY PERSONNEL 4TH EDITION EXAM WITH CORRECT QUESTIONS AND ANSWERS ___________ can be an excellent way to measure customer service and improve performance. - ANSWER-Feedback What are elements in improving customer service? - ANSWER-Identify Customers, Attitude, Communication and Training. Communication is ______________. - ANSWER-93% body language and 7% words. Which legal test takes into account neighborhood crime ...

IAHSS ADVANCED Exam Questions and Answers (Rated A+) IAHSS ADVANCED Exam Questions and Answers (Rated A+) What is the primary role of a security officer in crime prevention? - ANSWER Reduce the opportunity for a person to commit a crime Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what? - ANSWER Initiating some action to remove or reduce the risk What must be done about life safety deficiencies found in the hazard surveillance t...