Hlth 4000 week 6 - Study guides, Class notes & Summaries

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1. Question: Employee Suggestion Programs: 2. Question: Major federal law affecting HR primarily addresses: 3. Question: A "health service [that has] risks [that] outweigh its benefits" is the definition of which of the following terms? 4. Question: There are some health care provider organizations that have no internal customers. 5. Question: What is the department manager's role in strategic planning? 6. Question: Total quality management (TQM), referred to as in health care, became th...

1. Question: Without planning, a task that must be done usually takes more time than it would if planning preceded its performance. 2. Question: Whenever possible, you should give your employees the authority to address and resolve customer complaints. 3. Question: What is the purpose of the planning assumptions in development of the volume forecast? 4. Question: A plan should include the planner's assessment of how customers and employees may be affected by changes caused by the plan. 5. Q...

1. Question: Total quality management (TQM), referred to as in health care, became the new paradigm for quality improvement within the U.S. during the 1980s and 1990s. 2. Question: Strategic plans translate broad strategies into specific objectives and action plans. 3. Question: Patients are most likely to complain about the medical care they receive far more than about food or noise or other nonclinical concerns. 4. Question: Which of the following stakeholder groups should NOT be included i...

1. Question: Without planning, a task that must be done usually takes more time than it would if planning preceded its performance. 2. Question: Whenever possible, you should give your employees the authority to address and resolve customer complaints. 3. Question: What is the purpose of the planning assumptions in development of the volume forecast? 4. Question: A plan should include the planner's assessment of how customers and employees may be affected by changes caused by the plan. 5. Q...

HLTH-4000-3-Intro to Hlth Mgt-2021-Winter-QTR-Term-wks- 7-thru-12 Midterm Exam - Week 6 1. Employee Suggestion Programs: 2. Major federal law affecting HR primarily addresses: 3. A "health service [that has] risks [that] outweigh its benefits" is the definition of which of the following terms? 4. There are some health care provider organizations that have no internal customers. 5. What is the department manager's role in strategic planning? 6. Total quality management (TQM), referred to a...

HLTH-4000-3-Intro to Hlth Mgt-2021-Winter-QTR-Term-wks- 7-thru-12 Midterm Exam - Week 6 1. Without planning, a task that must be done usually takes more time than it would if planning preceded its performance. 2. Whenever possible, you should give your employees the authority to address and resolve customer complaints. 3. What is the purpose of the planning assumptions in development of the volume forecast? 4. A plan should include the planner's assessment of how customers and employees may...

HLTH-4000-3-Intro to Hlth Mgt-2021-Winter-QTR-Term Exam - Week 6 1. Total quality management (TQM), referred to as in health care, became the new paradigm for quality improvement within the U.S. during the 1980s and 1990s. 2. Strategic plans translate broad strategies into specific objectives and action plans. 3. Patients are most likely to complain about the medical care they receive far more than about food or noise or other nonclinical concerns. 4. Which of the following stakeholder grou...

1. Question: Total quality management (TQM), referred to as in health care, became the new paradigm for quality improvement within the U.S. during the 1980s and 1990s. 2. Question: Strategic plans translate broad strategies into specific objectives and action plans. 3. Question: Patients are most likely to complain about the medical care they receive far more than about food or noise or other nonclinical concerns. 4. Question: Which of the following stakeholder groups ...