Definition of hospitality - Study guides, Class notes & Summaries
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Instructor Manual For Essentials of Organizational Behaviour Third Canadian Edition
- Exam (elaborations) • 215 pages • 2024
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INSTRUCTOR’S MANUAL 
Michael Halinski 
Ryerson University 
Essentials of 
Organizational Behaviour 
Third Canadian Edition 
Stephen P. Robbins 
San Diego State University 
Timothy A. Judge 
University of Notre Dame 
Katherine E. Breward 
University of Winnipeg 
ISBN 978-0-13-731781-3 
Copyright © 2023 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian 
copyright laws and is provided solely for the use of instructors in teaching their courses and a...
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CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023
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CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023 
 
O1. Outline FIVE differences between purchasing goods and purchasing services. 
1. Goods are tangible, services are intangible: 
2. Services cannot be separated from their supplier: 
3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery 
4. Services 'perish' immediately on delivery whereas goods can be stored until required 
5. Products are easier to specify, being tangible 
O2. Exp...
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ACCA - SBL SOCIAL SCIENCE ALL SPLUTION LATEST EDITION 2023 GUARANTEED GRADE A+
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What structure for Ethical considerations? 
Tucker's 5 Questions 
What structure for deciding strategy on public sector projects 
Public Sector Portfolio Matrix 
ACCA - 5 Skills? 
Commercial Acumen 
-Judgement 
- Awareness 
 
Analysis 
-Investigate 
-Enquire 
-Consider 
 
Communication 
-Inform 
-Persuade 
-Clarify 
 
Evaluation 
-Assess 
-Estimate 
-Appraise 
 
Scepticim 
-Probe 
-Question 
-Challange 
What model for environmental? 
PESTEL 
5 Forces 
National 
What model for competitiveness? 
...
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ravel and Tourism Final Exam LESSONS 8-14 with correct answers 2024
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ENVIRONMENT 
social and physical characteristics - answer-Ambience 
Setting 
Authenticity 
Environmental Perception 
Cognitive Map 
Landmarks 
Images 
Geography of tourism 
 
Ambience - answer-Dynamic condition 
Understanding the tourism environment helps predict behavior 
 
Affected by people who move in and out of the atmosphere 
People adapt and respond to ambience 
 
Setting (smaller subset of the environment) - answer-Behavioral settings must include: People and 
Programs- orderly, planned...
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Commercial Real Estate SAE - Champion's School of Real Estate 495 Questions with Verified Answers,100% CORRECT
- Exam (elaborations) • 75 pages • 2023
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Commercial Real Estate SAE - Champion's School of Real Estate 495 Questions with Verified Answers 
 
Productivity Management - CORRECT ANSWER Measuring the results from the use of available systems and tools for prospecting activities 
 
CRM - CORRECT ANSWER Contact Relationship Manager, a tool used to automate prospecting tasks and manage leads 
 
Geographic farming - CORRECT ANSWER A particular area that may include neighborhoods that a sales agent or broker markets for the solicitation of bu...
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CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023
- Exam (elaborations) • 13 pages • 2024
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CIPS L4M1 - Question & Answer Past exam questions latest 2023/2023 
 
O1. Outline FIVE differences between purchasing goods and purchasing services. 
1. Goods are tangible, services are intangible: 
2. Services cannot be separated from their supplier: 
3. Heterogeneity: goods are usually uniform in nature while services are unique at each delivery 
4. Services 'perish' immediately on delivery whereas goods can be stored until required 
5. Products are easier to specify, being tangible 
O2. Exp...
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HM 441 Final Exam 53 Questions with Answers 2023,100% CORRECT
- Exam (elaborations) • 11 pages • 2023
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HM 441 Final Exam 53 Questions with Answers 2023 
 
 
Identify which of these is not a positive of using revenue management strategies and tactics: 
A.Increase revenues and profitability 
B. Increase market share 
C. Motivate employees 
D. Serve more guests - CORRECT ANSWER C 
 
When the American Airlines CEO developed yield management, what type of information was crucial to its success? 
A. forecasting 
B. employee wages 
C. destination times 
D. fuel prices - CORRECT ANSWER A 
 
Revenue Manag...
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FOOD AND BEVERAGE SERVICE THEORY
- Summary • 50 pages • 2024
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INTRODUCTION 
In the recent years, eating away from home has been on the increase and there is a 
widening diversity in the nature and the type of food and beverage on offer. 
The hospitality industry (Catering/Hotel industry) has a greatly expanded demanding improved 
professionalism in food and beverage service staff. 
There is even greater need for more people to make their career in this noble profession 
alongside the need for improved confidence and performance through higher standard...
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Critical Care Nursing A Holistic Approach 10th Edition by Patricia Gonce Morton -Test Bank
- Exam (elaborations) • 442 pages • 2023
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1. 
A patient has just been admitted to the ICU after being in a severe auto accident and losing one of her legs. Her husband has his hand over his heart and complains of a rapid heart rate. The nurse recognizes his condition as a sign of which stage of the general adaptation syndrome to stress? 
A) 
Alarm stage 
B) 
Exhaustion stage 
C) 
Resistance stage 
D) 
Adaptation stage 
 
 
2. 
The nurse observes that an elderly woman, whose granddaughter has been admitted to the ICU, is struggling to ma...
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PCIP Study questions from PCI Training manual Questions and Answers 2023
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PCIP StHow is skimming used to target PCI data? 
Copying payment card numbers by tampering with POS devices, ATMs, Kiosks or copying the magnetic stripe using handheld skimmers. 
 
 
 
How is phishing used to target PCI data? 
By doing reconnaissance work through social engineering and or breaking in using software vulnerabilities or e-mails. 
 
 
 
How can Payment Data be Monetized? 
By skimming the card to get the full track of data, and then making another like card. Using the card informatio...
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