Cphq exam - Study guides, Class notes & Summaries

CPHQ Exam Study Guide Questions and Answers 2024

Which of the following can be defined as, "A set of measures and data that give managers and administrators a quick yet comprehensive overview of performance? a. Process measurement b. Balanced scorecard c. Dashboard d. Six Sigma Correct Answer-Balanced Scorecard Balanced scorecards are useful because they put strategy and vision at the center of an organization's efforts. They provide a visual display of the entire organization's progress. (Scorecards tell health systems how they...

CPHQ Exam Flashcards () Questions And Answers Which of the following can be defined as, "A set of measures and data that give managers and administrators a quick yet comprehensive overview of performance? a. Process measurement b. Balanced scorecard c. Dashboard d. Six Sigma - ANSWER-Balanced Scorecard Balanced scorecards are useful because they put strategy and vision at the center of an organization's efforts. They provide a visual display of the entire organization's progress. ...

CPHQ Exam Questions and Correct Answers Seven pillars of quality - Answer-Efficacy; effectiveness; efficiency; acceptability; optimality; equity; legitimacy Humanistic outcomes related to quality pillars - Answer-Efficacy; effectiveness; efficiency; acceptability Society outcomes related to quality pillars - Answer-Optimality; equity; legitimacy Efficacy - Answer-Deals with a controlled environment and examines what is possible. Efficacy - Answer-Sets an upper boundary for quality and ...

Which of the following is NOT part of the seven steps to the Kubler Ross Change Curve model? A. shock B. experiment C. anger Correct Answer-A. anger All styles are important for different situations an organization may find itself in at any given point in time. Which of the following leadership styles is best when an organization is in crisis mode? A. autocratic B. empowering C. transactional D. transformational Correct Answer-A. Autocratic Quality Assurance Correct Answer-Measur...

CPHQ Exam 2 Questions and Answers Natural Work Team - Answer-Is all the people who work in a specific work area. A security Department is a natural work team. Process management team - Answer-teams that focus on sharing responsibility for monitoring an controlling a work process, such as new product development Temporary Team - Answer-Team that exists for a finite period of time Work teams - Answer-continuing work units responsible for producing goods or providing services Work gr...

Relaese without written authorization is regulated by national/state statutes & may include all of the following except: A. Patients family member B. Governing body representative C. Senior leadership - CEO D. Healthcare personnel involved with this patients care at this time E. QI, risk management, & UM staff F. Health Info Management staff Correct Answer-A What is the term used for information used for decision making? A. Data B. Information C. Decisions Correct Answer-C What is...

CPHQ Exam Q 2 Questions With 100% Accurate Answers 2024 The term "performance" as used in healthcare quality improvement activities refers to: A. Interactive series of process steps B. Statement of expectation C. Effective execution of functions & processes D. Demonstration during accreditation survey - Correct Answer->C A key physician/licensed independent practitioner QM function is: A. Determination of what constitutes a deviation from an accepted standard of care B. Researchin...

CPHQ Exam Q 3 Question and answers 2024 verified to pass Release without written authorization is regulated by national/state statutes & may include all of the following except: A. Patients family member B. Governing body representative C. Senior leadership - CEO D. Healthcare personnel involved with this patients care at this time E. QI, risk management, & UM staff F. Health Info Management staff - correct answer A What is the term used for information used for decision making? A. Dat...

CPHQ Exam Questions with Complete Solutions A healthcare provider recently conducted a customer satisfaction survey that focused on the five key quality characteristics in the graph below: By analyzing the information, the provider can identify that customers were most dissatisfied with: - Answer-Cost and most satisfied with caring Which of the following team members is responsible for keeping meetings focused? - Answer-The facilitator facilitates and is responsible for team focus The ...