Compliance cmdb health - Study guides, Class notes & Summaries
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APM 2023 with verified questions and answers
- Exam (elaborations) • 5 pages • 2023
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How does APM Leverage the ServiceNow System? 
ITOM Relationship: 
APM Uses: 
1 - CMDB 
2 - Discovery 
 
APM uses ServiceNow's infrastructure to pull in valuable information: 
* Application Services 
* Infrastructure Cis 
 
Discovery vs APM: 
* Discovery gives basic picture of resources 
* Discovery identifies CIs 
* APM Service Mapping captures the relatinship between the business functions the CIs support 
* APM uses Discovery Data to understand applications and underlying identify services/te...
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