Zendesk admin exam prep - Study guides, Class notes & Summaries
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules (22%) Exam | Questions & 100% Correct Answers (Verified) | Latest Update | Grade A+
- Exam (elaborations) • 14 pages • 2024
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What's the difference between a trigger and an automation? 
: Triggers are event-based. Automations are time-based. 
What does this trigger do? 
Meet ALL: 
Org I is IViv Vegan 
Type I is I incident 
Meet ANY: 
Ticket I is I created 
Ticket I is I updated 
Actions: 
2 | P a g e 
Notify target I Account Manager 
"You received this either because your client has created a ticket or their ticket has 
been updated 
{{nt_formatted}}" 
: This trigger is designed to email an account manager an...
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Zendesk Admin Exam Prep Section 3 User Experience (18%) Questions and Answers
- Exam (elaborations) • 2 pages • 2024
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Zendesk Admin Exam Prep Section 3 User Experience (18%) Questions and Answers
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules complete solution 2023/2024
- Exam (elaborations) • 9 pages • 2024
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What's the difference between a trigger and an automation? - CORRECT 
ANSWER-Triggers are event-based. Automations are time-based. 
What does this trigger do? 
Meet ALL: 
Org I is IViv Vegan 
Type I is I incident 
Meet ANY: 
Ticket I is I created 
Ticket I is I updated 
Actions: 
Notify target I Account Manager 
"You received this either because your client has created a ticket or their ticket 
has been updated 
{{nt_formatted}}" - CORRECT ANSWER-This trigger is designed to 
email an account ...
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Zendesk Admin Exam Prep: Section 4 Ticket Configuration (22%) Questions With Solutions
- Exam (elaborations) • 9 pages • 2024
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Zendesk Admin Exam Prep: Section 4 Ticket 
Configuration (22%) Questions With 
Solutions 
What are the permissions on a ticket field level? Agents can edit 
Field can only be edited by an agent 
Customers can edit 
Field can be edited by the customers when submitting a request 
Customers can view 
Field value is visible to customers on their request page, but can't be edited 
Required options on a ticket field level ? Required to solve a ticket 
This can be overridden by conditional ticket ...
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions and Verified Solutions
- Exam (elaborations) • 9 pages • 2024
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Zendesk Admin Exam Prep: Section 2 Automated Business 
Rules Exam Questions and Verified Solutions 
What's the difference between a trigger and an automation? - Answer -Triggers are event-based. 
Automations are time-based. 
What does this trigger do? 
Meet ALL: 
Org I is IViv Vegan 
Type I is I incident 
Meet ANY: 
Ticket I is I created 
Ticket I is I updated 
Actions: 
Notify target I Account Manager 
"You received this either because your client has created a ticket or their ticket has been...
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Zendesk Admin Exam Prep: Section 2 Automated Business Rules
- Exam (elaborations) • 9 pages • 2024
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Zendesk Admin Exam Prep: Section 2 
Automated Business Rules
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Zendesk Certification Exam Questions With 100% Correct Answers Updated 2024/2025 | Zendesk Admin Exam Prep (Section 2 Automated Business Rules) Questions With 100% Correct Answers & Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/20
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Zendesk Certification Exam Questions With 100% Correct Answers Updated 2024/2025 | Zendesk Admin Exam Prep (Section 2 Automated Business Rules) Questions With 100% Correct Answers & Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 (Graded A+)

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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Zendesk Certification Exam Questions With 100% Correct Answers & Zendesk Admin Exam Prep (Section 2 Automated Business Rules) Questions With 100% Correct Answers | Verified | Up
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Zendesk Certification Exam Questions With 100% Correct Answers & Zendesk Admin Exam Prep (Section 2 Automated Business Rules) Questions With 100% Correct Answers | Verified | Updated 2024/2025

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Zendesk Admin Exam Prep Section 5 Additional Features (18%) Questions and Answers
- Exam (elaborations) • 2 pages • 2024
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Zendesk Admin Exam Prep Section 5 Additional Features (18%)
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Zendesk Admin Exam Prep Questions With 100% Correct Answers Latest Updated 2024 | Zendesk Admin Certification Exam With 100% Correct Answers & Zendesk Certification Final Exam Questions With 100% Correct Answers, Latest Updated 2024/2025 (GRADED)
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Zendesk Admin Exam Prep Questions With 100% Correct Answers Latest Updated 2024 | Zendesk Admin Certification Exam With 100% Correct Answers & Zendesk Certification Final Exam Questions With 100% Correct Answers, Latest Updated 2024/2025 (GRADED)

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