What is servicenow - Study guides, Class notes & Summaries

ServiceNow CIS - SAM (Software Asset Management) Questions and Answers 100% Solved A user is notified their software install has been flagged for reclamation. The user declines approval. What is the next step in the workflow? a) Nothing happens. b) The user's manager must approve or decline the reclamation. c) The reclamation candidate is removed from the candidate list. d) The software is reclaimed since it was not in use. The user's manager must approve or decline the reclamatio...

Base table for storing SLA records (NOT SLA definitions) is? Options are : task_sla contract_sla sla sla_definition - ️️task_sla What are possible import sources? (Select all that Apply) Options are : HTTP CSV EXCEL JDBC NETWORK SFTP - ️️HTTP, CSV, EXCEL, JDBC, SFTP All workflows absolutely must have a beginning and an end. Options are : True / False - ️️True What does the banner frame contain? Options are : Logo and global navigation control Task [task] and confi...

Discovery Exam Questions and Answers (Graded A)Discovery Exam Questions and Answers (Graded A)Discovery Exam Questions and Answers (Graded A) What are the 5 steps in Discovery? - ANSWER-1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of a...

ServiceNow CSA Exam Prep Questions with solutions 2024 D. Self-service Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service B. My Groups Work Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds U...

Create sample code for sending REST requests to ServiceNow - ANSWER One of the uses of the ServiceNow REST API explorer Continue integration and continuous delivery spoke batch install - ANSWER Which application allows users to install multiple applications, application-customization or plugin at once Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts - ANSWER What is true regarding application scope

ServiceNow ITSM Implementation Certification Exam With 100% Correct Answers 2024/2025 ServiceNow provides what key IT services? - answer-IT -Security Operations -HR -Customer Service -Building Business Services ITSM inculudes? - answer-Incident Management -Problem Management -Change Management -Request Fulfillment -and rely heavily on Knowledge Management and CMDB What are the types of workshops for ITSM - answer-Roadmap Workshop -Process Workshops -Technical Workshops -Requirem...

ServiceNow Discovery Implementation Certification Exam 2024 What is the purpose of the CMDB? -Answer-The purpose of the CMDB is to capture and catalog assets, not just for record keeping but to provide a clear picture of the service management estate to more deeply understand it and to be able to support it better What can the CMDB be thought of as? -Answer-It can be thought of as a database containing configuration items where the CI's are infrastructure components (hardware and softwa...

Discovery Exam Questions and Answers | 100% Verified and Updated 2024 What are the 5 steps in Discovery? -Answer-1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking...

What does ITOM Standard include? Discovery & Service Mapping What does ITOM Professional include? ITOM Standard + Event Management + Operational Intelligence What does ITOM Enterprise include? ITOM Professional + Cloud Provisioning and Governance How does Service Mapping transform the CMDB? Service Mapping transforms the CMDB from an inventory to a service aware dependency map What business cases is Service Mapping trying to solve? Reduce mapping efforts Reduce mapping maintenance effort...

Discovery Exam 2024 Questions and Answers | 100% Verified What are the 5 steps in Discovery? -Answer-1) ServiceNow puts output instructions on the ECC queue 2) A regular job runs on the MID server polling the ServiceNow instance 3) Depending on the type of probe, the MID Server begins interrogating the network 4) Responses are logged in the ECC queue as inputs 5) Discovery patterns decipher what course of action to take with the payload What is the MID Server monitor checking for when po...