Priority mail - Study guides, Class notes & Summaries
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers Latest 2024-2025 | 100% SOLVED.
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers Latest | 100% SOLVED. What are our goals? - ANSWER Grow revenue, increase market share, develop lifetime 
customers. 
What are some non-verbal communication cues? - ANSWER Body movement, facial 
expressions, personal space. 
The SSA shows communication is occurring when they ask the hazmat question? - ANSWER 
True. 
Communication skills require you to practice actively attending. What does S.O.L.E.R. 
represent? ...
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SSDA EXAM 421 STUDY GUIDE
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Anonymous Mail - Answer-Any mailpiece that bears ONLY stamps as postage, weighs more than 13 ounces and was NOT accepted by employee at retail service counter 
 
Identifiable Mail - Answer-Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or AVSEC 
 
Domestic Mail - Answer-Items sent within the United States, it's territories and possessions, inclu...
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421 Postal Exam USPS | questions and answers | all answers provided
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USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver First 
Class Mail (FCM). 
Perception {{Ans- is REALITY 
Need {{Ans- A desire to improve or accomplish something. 
HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially hazardous, 
perfume and lithium battery? 
G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank 
Ready Post {{Ans- Supplies we sell at Post Office Lobby 
Engaging Our Customer {{Ans- Greet customer 
Ask the H...
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SSA Final Study Exam Questions & Answers 2024/2025
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SSA Final Study Exam Questions & Answers 2024/2025 
 
 
Which is NOT a mailing service? 
a. Priority mail express. 
b. First class mail 
c. Marketing mail 
d. Extra services - ANSWERSA. Priority mail 
 
Shipping services are: 
a. Products in which the Postal Service is not competitive with other delivery companies 
b. Products in which the Postal Service is competitive with other delivery companies. - ANSWERSb. Products in which the Postal Service is competitive with other delivery companies. 
...
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USPS 421 Window Clerk Exam Questions and Answers | 2022/2023
- Exam (elaborations) • 16 pages • 2022
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USPS 421 Postal Exam 
What is the flat size minimum? {{Ans- 11 1/2 inches in length 6 1/8 inches height 1/4 inches thick 
Firm Holdout form 3801 {{Ans- Allows a customer to obtain street addressed mail from the po when the 
customer normally receives 50 letters or more on the first delivery trip, or when the customer is a news 
agent publisher. 
What does IRC stand for? {{Ans- International Reply Coupon- When a customer brings in a coupon from 
another country it is exchanged for the stamp equiv...
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Administrative health assistant NRCAHA Certification Test exam 2024
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The postage class most used in the medical office is: 
A) Priority Mail 
B) First Class Mail 
C) Second Class Mail 
D) Third Class Mail - correct answer B) First class mail 
 
Staff meetings should be used to do all of the following except: 
A) share information about changes in office practice or procedures 
B) discuss ways to improve patient satisfaction 
C) encourage staff to take advantage of opportunities to improve skills 
D) have a forum to discuss employee complaints - correct answer D) ...
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USPS EXAM 2024 WITH 100% CORRECT ANSWERS
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USPS EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Who does same duties as SSA but also supports back office? - correct answer Sales and Services Distribution Associate SSDA 
 
Who are responsible for ensuring that employees are properly trained - correct answer The supervisor 
 
What are some barriers to effective listening? - correct answer noise, day dreaming, preoccupied, info overload, environment, physical impairment, lack of interest assumptions, defensiveness, evaluating and judging, clarific...
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Administrative health assistant NRCAHA Certification Test Questions and Answers 100% Accurate
- Exam (elaborations) • 15 pages • 2024
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Administrative health assistant NRCAHA Certification Test Questions and Answers 100% AccurateAdministrative health assistant NRCAHA Certification Test Questions and Answers 100% Accurate 
The postage class most used in the medical office is: 
A) Priority Mail 
B) First Class Mail 
C) Second Class Mail 
D) Third Class Mail - ANSWERSB) First class mail 
 
Staff meetings should be used to do all of the following except: 
A) share information about changes in office practice or procedures 
B) discus...
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers 2024/2025 (GRADED A+)
- Exam (elaborations) • 19 pages • 2024
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- $15.49
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USPS Sales & Services Associate Training Final Exam Questions With Correct Answers 2024/2025 (GRADED A+) What are our goals? - ANSWER Grow revenue, increase market share, develop lifetime 
customers. 
What are some non-verbal communication cues? - ANSWER Body movement, facial 
expressions, personal space. 
The SSA shows communication is occurring when they ask the hazmat question? - ANSWER 
True. 
Communication skills require you to practice actively attending. What does S.O.L.E.R. 
represent? -...
-
Administrative health assistant NRCAHA Certification Test
- Exam (elaborations) • 23 pages • 2024
- Available in package deal
-
- $12.99
- + learn more
The postage class most used in the medical office is: 
A) Priority Mail 
B) First Class Mail 
C) Second Class Mail 
D) Third Class Mail ANS: - B) First class mail 
 
Staff meetings should be used to do all of the following except: 
A) share information about changes in office practice or procedures 
B) discuss ways to improve patient satisfaction 
C) encourage staff to take advantage of opportunities to improve skills 
D) have a forum to discuss employee complaints ANS: - D) Have a forum...
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